In this issue...
Listen Carefully
Winter Water Advisory
Ready for Healthy Resolutions?
Zero Tolerance for Substance Abuse
Put a Bad Day Behind You

   
Listen Carefully
According to a new Harvard Business School study, probably not. The research showed that individuals who are asked a difficult question often evade it, instead answering a question they would rather have been asked. Furthermore, in most cases listeners do not notice the evasion and fail to give negative consequences for it, a phenomenon the researchers called “conversational blindness.” In fact, the listeners in this study preferred a smooth, well-spoken evasive answer to a truthful one spoken by someone who stammered or was awkward. Next time you’re in a meeting or interview, listen attentively for whether the speaker is truly answering the questions that are asked.
___________________________

 
Winter Water Advisory
Hanging out at the water cooler is often considered a productivity drain, but you might want to encourage it this time of year. Why? For one thing, staying hydrated can help fight colds. More time spent indoors means much more exposure to drier air, which dries out nasal passages and makes them more susceptible to cold viruses. Drinking more water counters the drying effects of indoor air and helps keep nasal passages moist. It also helps keep skin hydrated, preventing irritable itchiness, and fights the winter blahs, since dehydration can lead to fatigue. So tell employees to drink up — and feel healthier.
___________________________

 
Ready for Healthy Resolutions?
You already know that a good manager needs to facilitate the productivity and best work of others. But how do you become the type of leader whom others want to follow? Despite this uncertain economy, you can still focus on making 2009 a great year by encouraging, inspiring and motivating employees to be their best.
[FULL STORY]
 
Zero Tolerance for Substance Abuse
Did you know that employees who are substance abusers are five times more likely to file workers’ compensation claims and almost three times more likely to have lengthy absences from work? It makes sense, but many companies still aren’t dealing with substance abuse head on. Find out what you can do to help protect your employees.
[FULL STORY]
 
Put a Bad Day Behind You
As a manager, it’s up to you to set the tone for the workplace. Everyone has a bad day sometimes, but it’s how you rebound from it that counts. When you find yourself down and out, don’t let it infect your work or the people around you. Instead, use one of these ideas to help yourself feel better.
[FULL STORY]
 


   
Other Resources:
For a list of additional information resources click here.
Visit our website.
Call us:
800.871.9525 (8:00am to 5:00pm CST)
Fax us: 205.437.3084


Regular exercise ... it's near or at the top of most of our new year's resolutions. Order now to have brochures, posters and walking journals ready for employees in January. Browse our popular titles here.


When employees are “working well,” everyone benefits from increased morale and productivity. Keep employees inspired with our all-new set of Working Well posters, designed to improve employee performance and communication in the workplace. See the set here.

© 2008, Oakstone Publishing, LLC, dba Personal Best. All rights reserved.
Unauthorized distribution of this email is prohibited.
Powered by IMN