Michigan Tourism Business
The Industry's eNews Source

Friday, December 20, 2002 www.imakenews.com/tourism   VOLUME 1 ISSUE 11  
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A publication of the Michigan State University Tourism Resource Center and Department of Park, Recreation & Tourism Resources
 
  
Funded by Michigan Virtual University and the Michigan Department of Career Development
 
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THE MTB TEAM
Editors:
Joe Fridgen

Don Holecek
Publisher:
Lori Martin
Support:
Kathy Adair
Fong Bristor
Seoki Lee
JeongHee Noh
Joe Deming

Best of luck at Penn State, Seoki!  We'll miss working with you!
 
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Feedback from the Readers of Michigan Tourism Business and the Users of the Michigan Tourism Virtual Training Academy's On-line Courses

We thank all of you for your supportive comments!  
 
“Lori, if you have or could do a news release about this e-newsletter, I think there would be lots of interest.  I'd be glad to get it to the area papers.” – Kay Cummings, MSU Extension, Newaygo County   (Dec. 12, 2002)
 
“Thank you so [much] for this website, I will make sure that we put it to use.”
– Trudy Atwood  (Dec. 12, 2002)
 
“Great newsletter.” – Rita Hodgins, MSU Extension   (Dec. 4, 2002)
 
“Good Day Lori.  Greetings from Vancouver Island, British Columbia, Canada!   I often think of Michigan this time of year, as I understand your fall season is a spectacular display of colorful leaves.  I have been forwarded your newsletter from a friend who is a PhD student at Michigan State - it looks GREAT!  I publish a newsletter for our organization.  This is just one of the many things that I do off my desk, and minimizing the time required to publish a respectable looking, and reader friendly, piece is always a challenge.  Maybe you know how I feel.  I have recently switched to a Word template, but it hardly compares to yours.  I am keen to learn more about the format you've used.  Can you share your secret to success, and if you're using a template, do you mind sharing that as well?  I look forward to hearing back from you, and I appreciate your consideration in this matter.”
– Keir Gervais, Member Services, Tourism Vancouver Island   (Nov. 27, 2002) 

“Good job once again.  How discouraging not to have a Treasury Department that realizes that timely Use and Sales Tax information is an important component to many of us who struggle to analyze our performance.   Thanks again and happy Thanksgiving.”
– Peter Fitzsimons, Executive Director, Petoskey-Harbor Springs Boyne Country Visitors Bureau  (Nov. 27, 2002) 
 
“Lori, I just wanted to thank all of you who work on the tourism newsletter.  It is so handy to have all those pertinent articles and information all in one place.”
– Ilene Geiss-Wilson, Executive Director, Grayling Visitors Bureau   (Nov. 27, 2002) 
 
“Newsletter looks FABULOUS – thank you!”
Jeanne Bisanz, Great Lakes Regional Climate Change Assessment  (Oct. 30, 2002)
 
“Wow, excellent, excellent and timely.  I was really impressed by the interview with the top candidates for the governor’s race.  The links for information on the election were a fabulous idea.  Just great!”
Lana Langone, Kalamazoo  (Oct. 30, 2002)
 
“This is a very interesting site.  Thanks for introducing this to me.”
– Chris Conlin, President, Great Lakes Cruise Company, Ann Arbor  (October 30, 2002)
 
“I just wanted to let you know that I have enjoyed the ‘Michigan Tourism Business’ very much.  I am amazed by the quality of depth of the newsletter.  I think it is one of the best eNewsletters for recreation and tourism.  I am helping Brett Wright on the Natural Resources Management Training Coalition web site (of NRPA).  I think the ‘Michigan Tourism Virtual Training Academy’ is a really good example for the on-line training.  I will share this web site with Brett, and I am sure that he will be impressed by your newsletters and the on-line training materials as well.”
– Wen-Huei Chang, Engineer Research and Development Center, U.S. Army Corps of Engineers  (October 2, 2002)
 
“Just got my first issue of the Tourism Newsletter from Lori Martin.  Not sure why she sent it to me but I am glad she did.  I just subscribed to it for our Tourism Council.  Looks like there is lots of good info our director could use when communicating with businesses in our communities.”
– Kris Sorgenfrei  (October 2, 2002)
 
“Joe, The new imakenews [i.e. – Michigan Tourism Business] is outstanding.  Not only is it interesting, there have been several educational opportunities that have helped me in developing new projects for the Southwestern Michigan Tourist Council.  The imakenews is a very progressive step in the right direction.  Thank you.  I sincerely appreciate all the efforts that go into imakenews.  Anything that helps me do my job better and more efficiently is definitely something I should be paying attention to.  Again thanks to you and your staff for proving us with imakenews.” – Phyllis Dowsett, President, Southwestern Michigan Tourist Council  (September 24, 2002)
 
“Lori, I just sent an email to Joe Fridgen stating how pleased I am with your imakenews.  It is very helpful and I use it as a resource to help improve our methods of doing things at the Southwestern Michigan Tourist Council.  It is something that I pay attention to and I really appreciate your efforts.  Thanks.”
– Phyllis Dowsett, President, Southwestern Michigan Tourist Council  (September 24, 2002)
 
“Lori, I continue to be impressed.  Good job!”
– David Morris, Market Planning & Research, Travel Michigan  (September 6, 2002)
 
“Lori- First time I’ve received this or seen it.  Very nice…and lots of good information.  Thank you and all who prepared it.”
– Tom Rockne, President, Passageways Carlson Wagonlit Travel  (September 6, 2002)
 
“Lori…great work.”
– Michael Kasavana, Professor, MSU Hospitality Business  (September 6, 2002)
 
“As I have said before, the newsletter is great, especially as an immediate accessible tool providing data, trends, other resources and planning insight.  Take care and keep up the great work.”
– Greg George, Great Lakes Shipwreck Historical Society  (September 6, 2002)
 
“Hi Don.  Great to hear from you!  I do enjoy the tourism newsletter.  Don’t know how I got on the list, but it is very informative.”
– Phil Hathaway, Community Development Professional  (September 6, 2002)
 
“I’m really excited about these Education Modules that you are offering to us, but for me, the timing isn’t right. After a full summer season and bookwork piling up, I don’t have the time until November, December of perhaps even January to take advantage.  Are these available in printed form or how can I access them at a more convenient time for me?
– Leigh Mott, East Tawas Junction Bed & Breakfast  (September 5, 2002)
 
“Don, I had an opportunity to go through the first course of the Academy.  I want to tell you that I think Lori and crew did a great job making the customer service info relevant to the tourism industry.  Kudos.”
– Perrin Fenske, College & University Liaison, Michigan Virtual University  (August 19, 2002)
 
“I just want to echo Perrin’s thoughts here – great job!  I frequently use this in any presentation I give regarding BeeFreeway.  It’s a great model for others to use.”
– Cynthia Giese, Director Corporate Career Services, Michigan Virtual University  (August 19, 2002)
 
“I frequently use our work with you to build the industry specific wraparounds as an example when giving presentations to different audiences.  Folks are always impressed by how you’ve taken an independent module and added the ‘wraparounds’ to give added value.”
– Cynthia Giese, Director Corporate Career Services, Michigan Virtual University  (August 14, 2002)
 
“Thanks for the mention.  Good Issue”
– Jack Connors, Executive Vice President for Public Policy, American Hotel & Lodging Association  (July 8, 2002)
 
“I’m at SBDC and love getting your newsletter – good job!!  Thanks!”
– Jean Johnson, Business Counselor, Small Business Development Center, L. Lee Stryker Center at Kalamazoo College  (July 1, 2002)
 
“Thanks so much for including a link to Michigan’s Great Outdoors Culture Tour on the Tourism page.”
– Scott Hirko, Michigan Humanities Council  (July 1, 2002)
 
“Congratulations on the very professional email newsletter.  As an individual hotel property who has been emailing various potential clients and our 4000+ email list of our Perks Club membership, I am jealous of your ability to learn so much detail about the details of your email.  We are not too fancy in our ability to deliver effective email economically.  A future article might help individual hotel properties on resources to learn to develop html and non-html alternatives to our past guests ourselves.  It sure is great coming up with a special offer today and getting it to thousands of people tomorrow.  If I get outside help, it takes much longer to get the data to the market place.  Congratulations again!”
– Jim Engel, General Manager, Frankenmuth Bavarian Inn Lodge; Chairman of the Board, Saginaw County Convention & Visitor’s Bureau  (June 2, 2002)
 
“I really enjoy the newsletter.  I’ve pulled some great information from it.”
– Dianna Stampfler,
Marketing & Media Director, West Michigan Tourist Association  (May 29, 2002)
 
“Looks fantastic, a nice way to communicate with folks.”
– Nicole Vaugeois, MSU Ph.D. Candidate  (May 28, 2002)
 
“I think the layout and color looks great.  I really like the wealth of information that is presented in a very concise manner with the ability to link to the information that is of greatest interest to the user.  I am very impressed.  Great start!”
– Mike Maisner, Executive Director, Michigan Recreation & Park Association  (May 3, 2002)
 
“I am very impressed!  The layout looks great, and I think the info will be very useful.  Thanks for a great piece.  I am forever looking for information for media, people doing feasibility studies and others.  Your info will help me…Thanks.”
– Phyllis Dowsett, President, Southwestern Michigan Tourist Council  (April 30, 2002)
 
“I liked the layout…easy to read and find information of interest.  Content is good.  Liked the links to timely information.” 
– Brad VanDommelen, Senior Vice President, Strategic Business Development, Detroit Metro Convention & Visitors Bureau  (April 29, 2002)
 
“Hi Lori.  Got a chance to review the MTB eNewsletter.  I did receive MTB in my e-mail inbox.  It looks great.  I spent some time reviewing content, and I like the tourism indicators—gasoline prices and consumer confidence index graphs.  The layout is very user-friendly.  Main thing is to keep it changing and updated with strong content.  Overall, I give it a #10.  Good job.”
– Van Snider, President, Michigan Boating Industries Association   (April 29, 2002)
 
 “VERY PROFESSIONAL AND EASY TO FOLLOW.  EXCELLENT.”
– Linda Singer, President, West Michigan Tourist Association  (April 29, 2002)
 
“I think the newsletter was great, had no problems opening.”
– Dan Trotochaud, Michigan Travel Commissioner  (April 27, 2002)
 
“Don, Forgot to congratulate you on the wonderful e-newsletter.  It looked great.  Just came from the UPTRA (Upper Peninsula Travel & Recreation Association) conference, where I shared it with several conference attendees.”
– Rita Hodgins, MSU Extension  (April 26, 2002)
 
“Thanks for the newsletter.  Looks great!”
– Daniel Talhelm, Instructor, MSU Dept of Park, Recreation & Tourism Resources  (April 26, 2002)
 
“Congratulations on the initial issue of Michigan Tourism Business.  It looks great, has interesting content, and should be well-received by the industry.”
– Ron Marabate, Michigan Economic Development Corporation  (April 25, 2002)
 
“Great job on the new newsletter.  I think the newsletter is fantastic…I like the charts, and especially the fact that you explain what they say/mean; please don’t assume most can read and make sense of such.  I also like the trade show listings/both Michigan and national…very helpful and informative.  Keep it up!  …my best to the staff and again, congratulations!”
– Jan Poppe, JRP Communications  (April 25, 2002)
 
“Nice job on the e-newsletter.”
– Peter Fitzsimons, Executive Director, Petoskey-Harbor Springs Boyne Country Visitors Bureau  (April 25, 2002)
 
“Thank you for sending this eNews source to me.  I love it!!!!!!!  This will be very helpful to me and to Downtown Petoskey to keep up on tourism trends and other information that our town depends on!  Please keep me on all your mailing lists, for conferences and everything else.”
– Tammy Alvaro, Downtown Coordinator, Petoskey Regional Chamber of Commerce  (April 18, 2002)
 
“Hi Lori.  Great job on the newsletter!  What a wonderful breadth of content!  I’ve passed this along to my marketing contact at the DCD (Department of Career Development), to show her an outcome of our MSU/MVU partnership.”
– Cynthia Giese, Director Corporate Career Services, Michigan Virtual University  (April 18, 2002)
 
“I would like to subscribe to this service.  Where is it available on the web?”
– Rachelle Kniffen, W.P. Chrysler Museum Marketing  (April 18, 2002)
 
“I bookmarked the site you sent but it disappeared later.  Please email me again the new tourism newsletter that was just published 4/17/02.”
– Cathy Stevenson, Shiawassee County CVB  (April 18, 2002)
 
“We would greatly appreciate receiving your eNews.”
– Millicent Huminsky, Finance & Marketing Director, Southwestern Michigan Tourist Council  (April 18, 2002)
 
“WOW!  Very impressive.”
– David Morris, Director of Marketing Support & Technology, Travel Michigan  (April 18, 2002)
 
“Congratulations on the newsletter!  According to Perrin, the MVU folks think it is a terrific start and see this as a big win for MSU and MVU.  It is really packed with info, looks good and functions really well with the web – I’m passing it around as an inspiration to others!”
– Christine Geith, Director Program and Business Development, MSU Global Online Connection  (April 18, 2002)
 
“Just wanted to say what a good idea.  Great format and good base information.  Keep up the good work.”
– Deborah Knudsen, President/CEO, Traverse City Convention & Visitors Bureau (April 18, 2002)
 
“Congratulations!  This will be a great new tool.  Please keep sending me a copy of this.”
– Robert Kemper, Managing Partner/President, Harbor Grant Hotel/Harbor Country Lodging Association  (April 18, 2002)
 
“Nice job on the e-newsletter.”
– Peter Fitzsimons, Executive Director, Petoskey-Harbor Springs Boyne Country Visitors Bureau  (April 18, 2002)
 
“Please give everyone my best…the Michigan Tourism Business sheet is awesome and long overdue.”
– Greg George, Great Lakes Shipwreck Historical Society  (April 18, 2002)
 
“EXCELLENT NEWSLETTER!!!  My compliments to all involved.”
– Steve Yencich, President/CEO, Michigan Hotel, Motel & Resort Association  (April 18, 2002)


Please contact the publisher prior to January 6, 2002 if you wish to have your comment and name removed from this published list.

Published by Lori A. Martin
Copyright ©2002 Michigan State University Board of Trustees. All rights reserved.
Published by the Tourism Resource Center and the Department of Park, Recreation & Tourism Resources. MSU is an affirmative-action, equal-opportunity institution.
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