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The No-Fuss, No-Muss Response
Email and vmail beat “no comment” or no callback at all.
It’s a familiar scenario: A reporter has “just a couple of questions” and wants an interview ASAP.
But, what do you want? Have you:
. . . Had problems with this reporter in the past;
. . . Don’t want to risk getting into some difficult issues but would still like to be in her piece; or
. . . Really can't accommodate her requestfor a sit-down interview?
Then consider an alternative: emailing or calling when you’re likely to get her voice mail. Swapping a couple of messages about what she needs and you can provide:
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Shows responsiveness. You’re not blowing her off, but you are doing what’s good for you and your client.
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Ensures that the information you’re conveying is recorded accurately.
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Positions you as helpful. Take your best shot with a good quote or data point, followed up for a “feel free to use any of this.”
It’s better to let technology give you a bit of an edge in managing some callbacks than to ignore a reporter whose attention you may want later.
[PRINTER FRIENDLY VERSION]
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