While the electronic news media higher ups work on the perplexing issue
of how to continue to make money in an era of massive technological change, the
print folks have major issues of a different sort. How will they reclaim their
credibility following the year of Jason Blair?
The Poynter Institute, a
journalism training organization based in Florida, took on that issue with a
conference of leading journalists and journalism educators. They called the meeting
Journalism
Without Scandal. Sound planning? Or wishful thinking?
“The assault on our journalistic values this past year prompted
headshaking and tongue wagging in many newsrooms,” says the opening paragraph
of Poynter’s introduction to coverage of the conference. “With lapses in
leadership and ethics occurring month after month in a number of newsrooms,
including the venerable New York Times,
journalists wondered what was going on. More importantly, they wanted to
understand why, and how it affected them.”
The result of this three days of senior journalist conferring is a set
of essays penned by the conference participants. Tim Franklin, editor of the
Orlando Sentinel, offers the opening shot in the long list of essays, with a
piece called Coming
Clean: Demystifying Journalism. Whether the piece was intentionally
positioned as the lead essay or just wound up there by chance is unknown. But
it’s interesting since it suggests that news media arrogance could be at the
heart of print journalism’s slide down the ethical tubes.
“As journalists, we rightly
believe that governments and institutions owe their citizens and shareholders
explanations about what they're doing and why they're doing it. We implore them
to come clean. We cajole them to be open with us. We question their motives
when they hide information,” Franklin says. “So, what do newspapers do when their
own work is called into question? Do they explain what they did, why they did
it, and how mistakes happened? What are the answers to those questions? Well,
let's just say we can and must do better. Our mantra should be: Transparency
builds trust."
Franklin’s recommendations include newspapers adding ombudsman
positions, public editors preparing weekly columns about newsroom operations
and a general cleansing of the journalist’s ethical spirit.
“We must renew our commitments to ethical, accurate, and truthful
journalism. But our credibility also hinges on opening the shades to our own
operations and responding to our customers who are looking in the windows,”
Franklin said. “Readers should know where information in our stories came from.
In rare cases when we can’t reveal our sources, we should be as specific as
possible about who they are, their motives, and why they can't be identified.”
Much of the journalists discussions (and essays) focused on the issue
of “transparency” as the method of choice for regaining print journalism’s
credibility. But the meaning of “transparency” wasn’t exactly common among all
the participants and essayists.
“One antidote to such poison,
according to a group of editors gathered at the ‘Journalism Without Scandal’
conference, is a virtue called "transparency," wrote Poynter Senior Scholar Roy
Peter Clark. In other words, newspapers would be better off if
readers had a clearer understanding of how journalists think and work. But a
number of descriptions of a transparent press had a one-way mirror feel to
them: We editors will explain to you readers what we think you should know
about us. They called to mind the words of the great slapstick sage Soupy Sales:
‘People in glass houses shouldn't invite Sophia Loren over for the weekend.’”
“The decline of newspaper readership over the last 30 years can be
traced to many complex factors, including social and technological changes over
which journalists have little influence and control,” Clark offered. “That
leaves many things that editors can do. They can improve their level of public
service and customer service. Without sacrificing their independence, they can
open up their news organizations for inspection. They could pay more attention
to how readers think the news report could be better.
“Such measures might make a pipe dream start to look real and get us
closer to a transparent, accessible, accountable press,” he said.
Poynter’s Journalism
Without Scandal essay series is recommended reading for anyone interested
in newspaper reporting, but especially for those work directly with journalists
on a daily or even occasional basis.