“You want what?”
Still staring at the coffee
spots on your desk from the startled spit take you’ve just executed, you realize
the reporter on the telephone line was sincere in her request: Let me come into
your organization unchapheroned, with video camera, and go where I will, when I
will, interviewing whomever I want.”
If your immediate reaction to
such a request is of the “Hell NO!” variety, then you are among the vast
majority of those in corporate America…at least according to continuing
research among corporate executives conducted by The Media Trainers.
Yet,
another group of organizations, namely the U.S. military —arguably the most control-oriented set of
hierarchies in the world — will allow, nay, is actively encouraging exactly
that, should they decide to start pulling triggers in Iraq.
The U.S. military plans to
“embed” reporters among its troops when the fighting starts in Iraq. In place
of periodically filing into a briefing room where generals parcel out sound
bites and pre-impact video clips from smart bombs, reporters will live with,
march with and go into battle with their assigned military units. In terms of large
organizations giving over control, especially control to the news media, the
decision is unprecedented.
In TMT’s continuing poll of
corporate executives preparing for media training seminars, nearly 73% disagree
at some level (see chart) with the statement that they would allow a reporter unescorted
into their operation. And 53% of those disagree strongly. (To date, a total of
609 executives have responded to that questionnaire item.)
America’s military has done a
startling about face on the issue. Interviewed on NPR’s “All Things Considered”
Feb. 23, Brian Whitman, deputy assistant secretary of defense for media
operations, made the case for the military’s change of heart regarding
reporters.
“First and foremost this is how
reporters have asked to cover the conflict if there is one,” Whitman said.
(TMT-trained spokespersons will recognize this as an excellent opening sound
bite and a darned good Interview Objective.)
Questioned about the terms under
which embedded reporters will operate on the battlefield, Whitman acknowledged
the potential for restrictions on the reporter, but emphasized that the
military has pushed that decision down to the individual battlefield commander.
Pushing important decisions down the hierarchy is a concept at the very core of
corporate culture change efforts undertaken among American companies for years.
Yet probably few have implemented that policy to the extent of America’s
military.
“There may be times because of
the tactical situation that live reporting may not be possible…because the
reporter may be in a situation where he cannot use his equipment to be able to
report at that time. And it may be such that reporting in real time may give
benefit to our adversary,” Whitman said. “But these are things that the
reporter and the commander on the ground can come to a common understanding on.
I think that our commanders today understand the role and responsibilities of
the press. And I think that given the right framework, both the press and the
military can accomplish their very important missions by working together and
alongside each other.”
Still, the possibility exists
that reporters will be front and center when mistakes are made, when plans
fail…or worse. According to Whitman, the U.S. military has accounted for and
accepted that potential.
“Combat is unpredictable. Human
error is bound to occur. There will be mistakes that are made on the
battlefield,” he said. “And I fully expect that those mistakes will be reported
on, just as I expect that the professionalism, and dedication and the successes
that our forces will have will be reported on also.”
Embedding reporters among its
battlefield troops is a bold statement by the U.S. military that, when dealing
with the news media at least, control is counterproductive. America’s military
forces have adopted a model for interaction with the news media that focuses on
cooperation rather than control. It’s an experiment that bears watching.