The Sugarcrest Report
Tuesday, June 12, 2001 Issue 4   VOLUME 1 ISSUE 4  

IN THIS ISSUE

Legal Technology Predictions
Delivering Legal Services via Web-Based Expert Systems
The Marriage of Marketing & Technology
Strategies for Building Your Firm's Extranet
Discover the Secret Relationships Hidden on Your Hard Drive
On the Rocks Please
Sugarcrest CEO to appear at National Forum for Women Corporate Counsel

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May 01, 2001
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Featured Articles
Legal Technology Predictions
by Dennis M. Kennedy

Finding it hard to keep up with the latest technology advances? Dennis Kennedy and six other legal technology experts spot the key trends that will put you and your firm ahead of the curve.
[FULL STORY]
 
Delivering Legal Services via Web-Based Expert Systems
Law Firms Find New Paths to Profit on the Web
by Larry Bodine

Law firms are collecting hundreds of thousands of dollars in subscription fees from clients who use their question-and-answer advisory services based on the Web. These online "expert systems" are working right now, from local legal aid societies all the way up to international mega law firms. Read Larry Bodine's report from the Association of Legal Administrators conference in Baltimore.
[FULL STORY]
 
The Marriage of Marketing & Technology
Real World Solutions for Out of this World Results
by Janice Ugaki

Many corporate clients are years ahead of their law firms when it comes to the creative use of technology. And new research shows that two-thirds of buyers are influenced by how well a law firm uses the Internet. The message to law firms is clear: “It’s time to catch up!” From online seminars, extranets and intranets -- to front desk kiosks and client relationship systems, marketing experts Maggie Watkins and John Tredennick share their secrets for bridging the technology gap and remaining competitive in today's fast-paced legal market. Read the report by Janice Ugaki, Co-Founder and COO of Firmseek.
[FULL STORY]
 
Strategies for Building Your Firm's Extranet
by Justin Szlasa

A partner in project finance needs to collaborate real-time with co-counsel in Munich; a client wants an easy way to check the status of pending H1 visas; a marketing director is looking to cross-market intellectual property to a transactions client; a rainmaker needs a whiz-bang "leave-behind" for a big pitch. For these challenges, Extranets can be the prescription. But too often, law firms are paralyzed when they try to put Extranets to practice. Here's a strategy to help:
[FULL STORY]
 
Discover the Secret Relationships Hidden on Your Hard Drive
by David Coursey

Your hard drive -- all your drives, in fact -- are brimming with data, from enormous spreadsheets to little text documents. You've got every important bit of information stored. But if you needed to find everything related to one client query, no matter what the format, could you? David Coursey has a way to keep all related data together and organized, and it can be yours, too.
[FULL STORY]
 
On the Rocks Please
A Reminder to Focus on What Matters Most

Overwhelmed by all the tech talk? You’re not alone. But now that we’re in 2001 AB (“After Bubble”), keeping it in perspective and spending good old face time with clients is actually healthy -- not a competitive disadvantage. So when you find yourself in need of balance, stop and read this story.
[FULL STORY]
 

WHAT'S NEW

Sugarcrest CEO to appear at National Forum for Women Corporate Counsel

Sugarcrest CEO, Felice Wagner, will be participating in two programs at this year’s 15th Annual National Forum for Women Corporate Counsel, which is being held in San Francisco on July 23 and 24.
[FULL STORY]
 

SUGARCREST POLL

Which CRM application does your firm use?

Cole Valley's "ContactEase"

Elite's "Apex"

Hubbard One's "H4"

Interface's "Interaction"

None of the Above

Published by Sugarcrest Development Group, Inc.
Copyright © 2001 Sugarcrest Development Group, Inc. All rights reserved.
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