Hi, Friend!
From everyone here at SOS, we hope you had a wonderful holiday season filled with warmth and joy! Best wishes for a great new year ahead.
In this issue of Convergence access your free copy of the Gartner Magic Quadrant Report on Unified Communications manufacturers, straight talk about Microsoft's new products, winner of the Employee of the Quarter award and more. If you have any questions or comments, please call me at 916-577-1711 - I'd love to hear from you! -- Gia McNutt.
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INSIGHT: Experts sound off on Microsoft's new offerings
With Windows 7, Exchange Server 2010, and Windows Server 2008 R2 upon us, it's important to cut thru the noise. Get straight talk from the experts.
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PULSE: Gartner's annual report on the power of UC
Access a free copy of Gartner's 2009 "Magic Quadrant for Unified Communications" report, which reviews & classifies relevant vendor offerings in order to assist enterprises develop their unified communications roadmap.
[Full Story]
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EVENT: Join Contact Center Managers on Jan 26th
Join fellow contact center managers and directors at this month's Northern CA Contact Center Association's Networking Event. January's focus is on First Call Resolution. View article for more details.
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SPOTLIGHT: Employee of the Quarter & a new Team Member
SOS congratulates the newest Employee of the Quarter and welcomes 2 new Sales Assistants to the team. Find out more.
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TECH TIP: Windows command tips every IT pro should know
The Windows GUI may be easy for the average user to navigate, but power users and IT pros alike still recognize the usefulness of the command prompt. Here are five tricks that will help you become a command-prompt pro.
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