Hi, Friend!
In this issue you'll find ways small businesses can leverage the new economic stimulus package, tips for resolving pain points in your call center, a spotlight on SOS's employee of the quarter and more. If you have any questions or comments, please email me or call 916.577.1711 - I'd love to hear from you! -- Gia McNutt.
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STIMULUS: How the $787 billion plan can help small businesses
President Barack Obama's $787 billion economic stimulus package has been passed by Congress, which includes help for small businesses. Read about just how this plan can benefit your company.
[Full Story]
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CHECK UP: Is your Call Center bleeding out?
When call centers experience pains, some respond by treating the symptom instead of the root cause. To better streamline operations and increase profits, find out if your center needs a 'check up'.
[Full Story]
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RATING: SOS maintains high customer sat scores
The entire SOS team strives to provide quality customer service to our valued clients. Find out exactly how customers rate SOS.
[Full Story]
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TECH TIP: How to modify default folder views
Are you constantly changing the 'View' style in your Windows folders? Ever wonder if there's a way to set this by default, to save time? SOS's Tech Tip has your answer.
[Full Story]
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SPOTLIGHT: Becke O'Neil wins Employee of the Quarter!
Becke O'Neil quickly became an integral part of the SOS team. It's no wonder she was voted as Employee of the Quarter by SOS managers. Here's a fun look at Becke's favorite things, memories of SOS and more!
[Full Story]
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