<FONT face=Verdana size=6><b>Convergence</Font></b>
May 20, 2013
IN THIS ISSUE
FEATURE: SOS Spots Hot Trends in IP Telephony for 2006
PROFILE: SOS names Matt Recore as its Convergence Design Engineer
CASE STUDY: General Pool & Spa Dives into IP Telephony to Increase Customer Satisfaction
IN THE NEWS: "Landlines heave ho! ... VoIP is overtaking traditional phone service"

 
TOP STORY
FEATURE: SOS Spots Hot Trends in IP Telephony for 2006
Don’t you wish you had a crystal ball to foresee the path of IP telephony in 2006? You’re in luck. SOS has already spotted five sizzling trends that will make companies more effective, not just more efficient.
[FULL STORY]
 
GENERAL
CASE STUDY: General Pool & Spa Dives into IP Telephony to Increase Customer Satisfaction
Last month this SOS client said, "Our customers are stunned at how quickly we answer our phones this year compared to last year. Bottom line: We are providing amazing customer service. It is a great way for us to differentiate ourselves from our competitors." Read on.
 [FULL STORY]
 
ANNOUNCEMENTS
PROFILE: SOS names Matt Recore as its Convergence Design Engineer
Matt Recore, previously a senior systems engineer for Cisco, supported the largest and most competitive accounts in the San Francisco region. He was also the Cisco e-commerce specialist in northern California.
 [FULL STORY]
 
IN THE NEWS: "Landlines heave ho! ... VoIP is overtaking traditional phone service"
See SOS in the latest issue of Comstock's magazine.
 [FULL STORY]
 
Place your bets on the top 2006 technology trends

Which IP telephony technology or trend will be tops this year? Choose one below and click to instantly see our results.

Business applications converge onto one IP infrastructure.

The number of VoIP access lines will grow through 2008.

Business intelligence will make companies smarter

Adoption of VOIP continues, especially with small and midsize businesses

Security and regulatory issues will be more important than ever

 [See Results]
Published by Gia McNutt
Copyright © 2006 SOS. All rights reserved.

SOS is the leading provider of integrated advanced communications solutions for midsize and small businesses. We supply voice, data, and telephony management services that enable organizations to simplify communications, enhance productivity, and leverage real-time business intelligence. Email us at etips@team-sos.com, visit us at www.team-sos.com or call 916.632.8800.

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