Is the talk about DoS (Denial of Service) attacks on VoIP a sensible debate or really just certain vendors dishing out FUD (fear, uncertainty and doubt)?

It's a sensible debate.

It's vendors dishing out FUD.

Other

If your business has migrated to IP, what is the top change you have noticed in your business since the migration? For example, one SOS client has said the top change they noted was the ability to reduce its workforce by 15 agents in its call center.

Improved service to end users

IT costs reduced

Increased capacity

Higher morale

Better tracking and reporting

Ability to reduce workforce

No change

Other

Would you migrate to IP if you were able to realize a cost of ownership/ROI of 50% or more?

Yes

Maybe

No

Other