: 2008: Ready, set, go!

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2008: Advanced contact centers to widen their lead

MEET THE TEAM: Michelle Wolting

DEMOS: Supercharge your business

SOUND OFF: Reader survey

2008: Ready, set, go!

HARD HAT: Update on the new HQ

2008: Ready, set, go!

Does your contact center stack up to the demands of 2008? One way to find out is through a RealityCheck assessment with SOS.

Usually sold for $500 value, a full RealityCheck report will compare your center's performance against the rest of the industry, using 12 key performance indicators.

Once the report has been prepared, you’ll also get a 30 minute consultation with SOS to go over the performance calculations and a comparison to the industry standards.

Get started today by scheduling a 15 minute session by phone or in person with SOS. Contact Michelle Wolting on 916-577-1711 or email etips@team-sos.com

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SOS helps organizations choose and use advanced communications technology to serve customers better, work smarter, and increase profits. SOS is a nationwide expert in voice and data solutions for business, including Voice over IP (VoIP). Since 1992, hundreds of businesses have chosen the SOS team for IP communications, call center technology, and network security solutions. Clients can experience 100% return on investment in 6 to 36 months from SOS’s simple, smart, secure technology solutions. Visit us at www.team-sos.com or call 916.632.8800 x1711.

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