"The network before was like scrambled eggs. The difference before and after is like night and day." -- Pat Risse, CEO, Risse Mechanical
See Risse Mechanical's solution and dollar-for-dollar ROI (link opens full case study at the SOS website)
Sacramento contracting firm Risse Mechanical had pushed its old phone system and network beyond their useful life. The network was unreliable, employees were missing calls, and a lot of labor went into managing faxes each day.
"With the old network, our Outlook calendaring system rarely worked, the network was not backed up regularly, there were no network printers, and we were spending too much time and money fixing the network," says Risse.
"Even seemingly simple communications were a challenge, and that impacted morale. Something had to change.
"I'd read case studies about VoIP and knew it was the answer. As soon as the old phone system and server had been fully depreciated and were off the books, we began looking for a VoIP expert to design a new system. The recommendation for SOS came from an IT professional at McClellan Park.
"We were starting to work with Home Depot. I saw a tremendous opportunity for growth there, if we could get more efficient. SOS demonstrated how this business technology would pay off by enabling us to serve customers better and be more productive.
"By the time SOS put in a new reliable, high-speed network, I was convinced that they were the right company for us. They have excellent technical knowledge and customer focus. So we had them implement the phone system too. It went online a few months later...."
Continue to see Risse Mechanical's solution and dollar-for-dollar ROI (this link opens the full case study at the SOS website).
Assessment
Get help evaluating mobile workforce technology for your business. With a complimentary, no-obligation needs assessment from SOS, you receive quick free expert advice on your options and help calculating how much and how soon your investment will pay off. To schedule an assessment or learn more email us or call us at 888-336-7671.
Additional tools
Check out Cisco Solution Designer, a free tool that helps you plan and configure a customized network.
Do you need to connect a mobile workforce? Get free advice in our free downloadable webcast How to Cash in on Unified Messaging Webcast.
Is a converged voice and data network right for you? Our free downloadable IP Communications Checklist can help you decide.
