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November 22, 2009
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Contact centers may see $15,000 refund on telecom fees

General Pool & Spa dives into IP telephony to slash costs

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General Pool & Spa dives into IP telephony to slash costs

January 2007
Communications News
VOICE NETWORKS
Firm dives into VoIP 

...General Pool & Spa, a wholesale distributor of swimming pool and spa supplies based in Rancho Cordova, Calif., was in an enviable, yet compromised position. The company enjoyed a large volume of incoming sales calls, spread out over several locations, but in some offices the sales reps might be swamped, while in others the reps could be sitting idle for far too much of the day...

More at
http://www.comnews.com/stories/articles/0107/0107firm_dives.htm




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