Convergence
November 24, 2009
HOME
IN THIS ISSUE
How to do more with less next year

Get a RealityCheck™

Download the newest BenchmarkPortal whitepaper

Meet Rob Thornton, SOS Business Practice Manager for Cisco & Microsoft Practices

Replay "Multimedia & IP in The Contact Center"
Save the Date: March 1st Metro Blitz

Customer comment

Certification
Customer comment


IP Telephony Pays Off For Global Cash Access


This Nevada-based credit-checking company says installing new IP capabilities led to a 63 percent decline in agent-handled calls, a similar decrease in call waiting time, and a projected $600,000 first-year cost savings. 

View the full case study published in CMP's Networking Pipeline

[PRINTER FRIENDLY VERSION]
Published by Gia McNutt, SOS
Copyright © 2006 SOS. All rights reserved.

SOS, the leader in simple, smart, secure IP communications, has more certified implementers than any other regional firm and hundreds of customer successes since 1992. Our deep experience means we can help you quickly assess which business technology investments are right for your company. Visit us at www.team-sos.com or call 916.632.8800.

TELL A FRIEND
Powered by IMN