Convergence
November 25, 2009
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How to do more with less next year

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Download the newest BenchmarkPortal whitepaper

Meet Rob Thornton, SOS Business Practice Manager for Cisco & Microsoft Practices

Replay "Multimedia & IP in The Contact Center"
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Download the newest BenchmarkPortal whitepaper


Get a complimentary copy of the Benchmark Portal whitepaper " A Comparison of All-in-One versus Multi-Point Contact Center Solutions,” (value $495) instantly via email.

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Ever wonder how other contact centers go about choosing new systems? Do their managers face the same bewilderment and dread of trying to understand the technology? Do they have the same budget frustrations?

BenchmarkPortal Inc. surveyed more than 50 firms, asking how they approached the decision of whether to buy components from various vendors or to go with an all-in-one solution. The resulting whitepaper gives you insights from those who have been down this road already.

It presents data showing how others go about choosing new systems for their contact centers, and the dollar for dollar ROI associated with moving to a move to using unified communications can help you cut costs and work much more efficiently.

Get this whitepaper 

 



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Published by Gia McNutt, SOS
Copyright © 2006 SOS. All rights reserved.

SOS, the leader in simple, smart, secure IP communications, has more certified implementers than any other regional firm and hundreds of customer successes since 1992. Our deep experience means we can help you quickly assess which business technology investments are right for your company. Visit us at www.team-sos.com or call 916.632.8800.

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