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November 22, 2009
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Success Stories

To stay abreast of new SOS case studies, company news and more, please subscribe to Convergence. This SOS newsletter carries new mini-case studies highlighting solutions provided to our midsize and small organizations.

SOS builds decade-long partnership with renowned building products firm Pacific Coast Companies, nails 318% ROI
Recently voted one of the 10 best places to work by Sacramento Magazine, Pacific Coast Companies, Inc. completed its 53rd year of service to the building industry in February 2006.

Cisco and SOS Help an Electrical Contractor Streamline Job-site Operations.
Today Royal Electric, with annual revenues of $40 million, enjoys an additional 1% on its margins. The company attributes this 20% increase in profitability directly to the company’s new Cisco IP Communications solution, deployed by Cisco SMB Select Partner SOS.

Vegas.com Bets on IP Telephony, Hits Jackpot of Higher Agent Efficiency and Revenue
With nearly 2 million unique visitors per month, VEGAS.com is the largest city travel and tourism website in the world. How did SOS help this successful company open up new revenue streams? This SOS case study has the answers.

USA Capital, SOS Partner to Wire Hospitality and Commercial Building Industries
Utilizing SOS’s consultation and deep expertise, USA developed a combination of hosted and managed services for their tenants, while not adding additional technology staff to the USA payroll. 

IP Telephony Pays Off For Global Cash Access
Nevada-based credit-checking company says installing new IP capabilities led to a 63 percent decline in agent-handled calls, a similar decrease in call waiting time, and a projected $600,000 first-year cost savings. 

General Pool & Spa Dives into IP Telephony to Increase Customer Satisfaction
Through consultation with SOS, Joe Ragan saw that valuable sales calls could be captured through an IP Telephony solution which would allow them to have, in effect, one big office over many, many miles. 

Trader Joe's Opens New Stores Faster with Help from SOS
By analyzing all the costs hidden throughout new store construction costs, and developing a repeatable "rapid deployment" model, SOS has been able to assist Trader Joe's in reducing its initial purchase costs and ongoing maintenance cost. 

American River Bankshares Branches Out with Help from SOS
To start, SOS assessed and upgraded the AMRB network by implementing Citrix Server-Based computing technology, which centralized data and reduced network traffic over the LAN and WAN. 


Talk with an IP Communications expert.

Call us at 888-336-7671.


[PRINTER FRIENDLY VERSION]
Published by Gia McNutt
Copyright © 2006 SOS. All rights reserved.

SOS is the leading provider of advanced communications solutions for small and midsize businesses. We supply voice and data management services that simplify communications, enhance productivity, and leverage real-time business intelligence. Please visit us at www.team-sos.com or call 916.632.8800.

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