How do you get your employees to focus on work when the terrorist attacks of September 11th have changed us forever? How do you encourage people to be productive when their emotions are vacillating between rage, dismay, sympathy, hopelessness and revenge? It is not an easy task. The major challenge is to control what you can. You can control your reactions to this tragedy. If you have management authority, people are looking to you for your response. Here are some ways to restore peace and productivity to your workplace.

Everything changed September 11. For most of us, our lives are not yet back to normal and may not be for a long time. We are all confronted with new challenges. One is finding the balance point between honoring people’s feelings and moving forward. It is not an easy task. Everyone is responding to the new challenges differently. So, as a sales and marketing professional, what do you do now?

In my thirty years as a Time Management speaker and consultant, I have observed a lot of what we can and should not do to increase our daily results. Time management is not necessarily working “harder”, but rather, “smarter”.