Security and Sustainability are Crucial for F&I Profitability
While looking for new profit opportunities in F&I right now, be sure to make security and sustainability your top priorities. At a minimum, make sure your F&I partner has backing by an A-Rated (or above) insurance carrier plus the financial stability to make the 5-year (or longer) commitment that your products promise to your customers. The extra time you spend now to evaluate your partnerships will provide opportunities for greater profitability in the future.
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Back to Basics: The Customer Experience Matters Most
In a year of getting back to basics, nothing is more important than your interactions with each and every customer. At a time in our industry where F&I is so heavily relied upon to jump start profitability, the interview, menu presentation and contracting process must be flawless.
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Guide to Handling Objections: Theft Protection Programs
A vehicle is stolen every 33 seconds in the United States. Help protect your customers. This month's Guide to Handling Objections features Theft Protection Programs, which help consumers to prevent the theft of their vehicles and aid in the recovery in the event a theft does occur.
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