Focus on the Opportunities, Not the Problems
KeyBanc Capital Markets said Friday that the new-vehicle market is likely to reach an "inflection point" soon and gave several reasons for new-vehicle sales improvements. Are you prepared to take advantage of these developments?
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Customer Loyalty Matters Even More Today
Loyalty may be overlooked in the auto industry right now, but there is no mistaking the impact of customer loyalty. With more time available to spend with every customer, dealers are in a position to build up customer relationships.
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Guide to Handling Objections: Tire & Wheel Road Hazard Protection
Tire & Wheel Road Hazard Protection is becoming a product your customers can't live without. And, with service drive availability in addition to all the options available in the F&I office, it needs to be one of your core products. This month's Guide to Handling Objections features Tire & Wheel Road Hazard Protection.
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