Safe-Guard Products International, LLC
Thursday, July 16, 2009 Volume 2 Issue 7  

Contents
Focus on the Opportunities, Not the Problems
Customer Loyalty Matters Even More Today
Guide to Handling Objections: Tire & Wheel Road Hazard Protection
Survey
In 2009, will F&I contributions as a percentage of dealer profits:
Decrease
Stay the Same
Increase by Less Than 5%
Increase by About 5%
Increase by More Than 5%
  [See Results]
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ARCHIVE
Issue 6, Volume 2
June 11, 2009
Vol. 2 Issue 6
Issue 5, Volume 2
May 19, 2009
Vol. 2 Issue 5
Issue 4, Volume 2
April 30, 2009
Vol. 2 Issue 4

[MORE]
What are Your Attitudes and Actions Saying About You?

It's safe to say that most of us want to be successful. But, with the pressures we are under lately, have you lost focus? Take a moment to glance through some attributes of being successful vs. unsuccessful, and make sure you are on the right path.



Successful Unsuccessful

Opportunity Focused Problem Focused

Persists Quits

Willing to Take Risk Actions are Conservative

Action Oriented Talk Oriented

Says Yes Says No

Goes All the Way Half Attempts Everything

Non-Traditional Traditional

On a Mission On a Job

Highly Ethical Unethical

Interested in the Group Interested in Self

Learning and Knowledge Oriented Not Learning and Knowledge Oriented

Reaches Up Reaches Sideways and Down

 
Focus on the Opportunities, Not the Problems

KeyBanc Capital Markets said Friday that the new-vehicle market is likely to reach an "inflection point" soon and gave several reasons for new-vehicle sales improvements. Are you prepared to take advantage of these developments?

[Full Story]
 
Customer Loyalty Matters Even More Today

Loyalty may be overlooked in the auto industry right now, but there is no mistaking the impact of customer loyalty. With more time available to spend with every customer, dealers are in a position to build up customer relationships.

[Full Story]
 
Guide to Handling Objections: Tire & Wheel Road Hazard Protection

Tire & Wheel Road Hazard Protection is becoming a product your customers can't live without. And, with service drive availability in addition to all the options available in the F&I office, it needs to be one of your core products. This month's Guide to Handling Objections features Tire & Wheel Road Hazard Protection.

[Full Story]
 

© 2009 Safe-Guard Products International, LLC | 3500 Piedmont Road NE, Suite 400, Atlanta, GA 30305
800-742-7896 | Fax 404-814-9656
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