What You Can Learn from Small-Town Auto Dealers ... and Apply it to F&I
The Harvard Business Review recently featured a column, "What You Can Learn from Small-Town Auto Dealers," which discussed what business leaders can learn from successful small-town auto dealers. The four areas of focus can also be applied to F&I.
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Relevant Products are the Key to F&I Profitability
You know that making sure that your pitch and product mix targets each individual customer is essential in this ever-adjusting market. But, are your partners providing you with relevant products? Although innovation is always essential, it must meet market conditions.
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Guide to Handling Objections: GAP Total Loss Protection
GAP is a crucial part of anyone's F&I mix. This month's Guide to Handling Objections features both objection responses and best practices for presenting GAP to customers.
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