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Tuesday, March 4, 2008
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Volume 1
Issue 3
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ARCHIVE
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Issue 4
April 1, 2008
Vol. 1
Issue 4
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Issue 2
February 5, 2008
Vol. 1
Issue 2
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Issue 1
January 10, 2008
Vol. 1
Issue 1
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Innovation Could Redefine F&I in 2008
Innovation. It seems to be the new “buzzword” in corporate America, but there’s nothing novel about it to the automobile industry, where innovation has been the foundation to success. However, can the same be said for dealerships – especially F&I departments? As the industry continues to adapt to changing market forces, customer complexity and technological advancements, it’s not surprising that experts are forecasting 2008 to be a pivotal year for e-contracting. This might seem impractical since dealers are focused on cost-cutting. How can this technology make the implementation costs worth the while? Join F&I Insight as we take a closer look at e-contracting throughout 2008. In this issue, we take a look at how companies are redefining e-contracting.
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Heard it on the Floor at NADA
Here are some of the industry “hot topics” we picked up while at the NADA Convention & Exposition in San Francisco.
[Full Story]
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Focus on E-Contracting
COINdata Provides F&I Menu Selling and E-Document Processing
As automobile dealers are slowly adopting e-contracting, the industry is still perplexed by the lack of implementation of such a beneficial technology. Most F&I managers are still under the impression that the benefits don’t outweigh the usage inconveniences. Currently, e-contracting only allows the user to process one form, the bank contract.
[FULL STORY]
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2008 Outlook: Experts' Projections and Your Opinions
In February’s Survey, we asked you about your outlook for 2008. Here’s a look at what you and industry experts think.
[Full Story]
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U.S. Identity Theft Fraud Increases by 50 Percent
Identity theft fraud has climbed
more than 50 percent since 2003. In addition, approximately 15 million
Americans were victims in the 12 months prior to Aug. 2006, according to a Feb.
2007 Gartner, Inc. survey. Customers know that we are we are experiencing a new kind
of crime. Thieves today don’t just hold people up, break into their houses or
steal their cars – they steal identities.
[Full Story]
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Guide to Handling Objections: Lease Excess Wear & Tear
Edmunds.com forecasts that leasing will account for approximately 18 percent of total new vehicle transactions in 2008. F&I products are essential to providing peace of mind for your lease customers. This month, Safe-Guard’s Guide to Handling Objections features Lease Excess Wear & Tear Protection.
[Full Story]
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Avoid the “Killer Questions” in Car Sales
Reprinted from Quick Sales Tips by Renee
Walkup
Call me a Masochist...
...but I truly enjoy the
experience of looking for cars. Mind you, I don't do this as a sport, but as a
salesperson and a sales trainer, it fascinates me how car salespeople have been
trained – or not, to work with the public. No offense to those of you reading
my newsletter who are in the car business, but WHAT are these people thinking?
[Full Story]
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800-742-7896 | Fax 404-814-9656
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