Well-Executed Menus Increase Compliance and Profitability
The potential to increase profits while reducing legal exposure makes a convincing case for including a menu in your sales and finance process. However, the existence of a menu does not alone facilitate compliance. The menu must be properly designed, and sales and finance staff must buy into the process.
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Menu Selling Increases Margins with Practice and Consistency
Everyone knows that F&I products can significantly increase your margin, but when was the last time you evaluated your selling approach? Savvy customers want to be in control in the Finance Office. Customers visit franchise dealers an average of 14 times in their lifetime and currently spend 15-16 hours online researching their vehicle purchase. Are you prepared?
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Customer Online Vehicle Research Continues to Evolve
Customers continue to use the Web to research vehicles, and trends show that many are ready to take the next step. Industry analysts predict that customers will become more comfortable buying and financing vehicles through the Web over the next few years.
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Increasing Number of States Looking to Regulate F&I Disclosure
Last week, Minnesota became the third state in the nation to have a Car Buyers’ Bill of Rights (CBBOR) on the books. As of Jan. 1, Minnesota joined California and Louisiana in legislating this type of regulation for the motor vehicle industry.
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Guide to Handling Objections: Road Hazard Protection
Each month, Safe-Guard's Guide to Handling Objections features common customer objections to F&I Products. Tire & Wheel Road Hazard Protection is featured this month.
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