RightStar Newsletter
Sept 2009   Friday, February 10, 2012
RightStar Systems


 
  Contact Information


RightStar Systems
100 East St., SE, Ste #202
Vienna, VA 22180
703.242.7200
www.rightstarsystems.com
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  In This Issue

Implementing ITIL the Right Way

RightStar Named to 2009 Inc. 500

Virginia Governor Kaine Commends RightStar's Growth

Full Lifecycle Configuration Management in BMC Alignability for Service Desk Express

BMC Thought Leadership

Webinar: Enterprise Password Management through BMC Service Desk Express

BMC Proactive Alert Subscriptions

Learn How to Optimize Your IT Labor Investment

Who's Hot in Business Service Management

Gartner Positions BMC in Leaders Quadrant

New BMC Remedy ITSM Courses Now Available

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Implementing ITIL the Right Way


It’s understandable that putting ITIL into practice doesn’t always make the “short list” given the demands IT organizations face. However, if an ITIL rollout can be done without a large outlay of time and money, the organization will quickly begin to see its benefits. These are my suggestions to help jump start ITIL in your organization.
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RightStar Named to 2009 Inc. 500
In its most recent rankings, Inc. magazine recognizes RightStar among the fastest growing private companies in the U.S.
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Virginia Governor Kaine Commends RightStar's Growth
In announcing job growth in Fairfax County, Governor Timothy M. Kaine lists RightStar among six companies expected to create 334 new jobs and invest $2.8 million over the next three years. View the press release.
 
Full Lifecycle Configuration Management in BMC Alignability for Service Desk Express
Read about RightStar's guidelines for good configuration and change management practices, based on the ITIL framework and years of real-world consulting experience. Download the latest RightStar Systems white paper.
 

BMC Thought Leadership
What you need to know about compliance, service quality improvements, and service desk and data center consolidations.
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Webinar: Enterprise Password Management through BMC Service Desk Express
October 7, 2009
2:00 PM EDT

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BMC Proactive Alert Subscriptions
Keep up to date on the latest technical information regarding your BMC Software products.
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Learn How to Optimize Your IT Labor Investment
Download the exclusive CIO Magazine research study to learn what 100 CIOs and 100 CEOs said about their IT labor strategies.
 

Who's Hot in Business Service Management
The Business Service Management (BSM) vendor landscape has changed dramatically since Forrester Research reported in 2007. To document current vendor capabilities and "who's hot" in BSM today, Forrester interviewed 20 BSM vendors and their customers and compiled this report.
 

Gartner Positions BMC in Leaders Quadrant
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Read the report.
 
New BMC Remedy ITSM Courses Now Available
Make sure you have BMC Remedy IT Service Management 7.5 product knowledge and the proven best practices needed to achieve the ultimate business transparency, visibility, and control across all aspects of service support. From architecture to integration, implementation and support, our courses will teach you what you need to know to maximize the functionality of your BMC investment.
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