RightStar Newsletter

July 2009

Friday, February 10, 2012

Contact Information

RightStar Systems
100 East St., SE, Ste #202
Vienna, VA 22180
703.242.7200
www.rightstarsystems.com
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In This Issue

The Reality of ITIL-in-a-Box

BMC Service Desk Express User Group

RightStar Named to CRN Magazine's 2009 VAR500

Cut Service Desk Spending and Increase ROI

How Do You Prioritize IT Investments?

Casino Giant Relies on BMC for Data Center Automation

Seven Ways ITIL Can Help You in an Economic Downturn

Get ITIL V3 Certified Now

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The Reality of ITIL-in-a-Box
by Nikki Haase, Director of Process Consulting and Training, RightStar Systems

Software tools can greatly reduce the time and effort required for ITIL adoption. However, significant contributions are still needed from key stakeholders.
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BMC Service Desk Express User Group
Washington, D.C. Chapter Meeting
August 6, 2009
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RightStar Named to CRN Magazine's 2009 VAR500
In its most recent rankings, CRN magazine recognizes RightStar among the largest IT solution providers in North America.
[access full story]

Cut Service Desk Spending and Increase ROI
If you have multiple service desks in different geographies, you may be wasting hundreds of thousands of dollars. Learn how consolidation can help you eliminate waste and enhance effectiveness. Download the paper: Service Desk Consolidation Cuts Costs and Increases Service Quality.

How Do You Prioritize IT Investments?
Take this interactive Business Service Management assessment to determine the current capabilities of your staff, processes, and technology. The assessment will allow you to evaluate your IT organization's maturity across a range of critical IT capabilities including IT planning, support, and operations.

Casino Giant Relies on BMC for Data Center Automation
Even after a recent $2.1 billion recapitalization project, gaming company LV Sands – owner of several large resorts in Las Vegas and China – is investing in BMC Software tools for data center management and automation. Read the CIO.com article to learn more.

Seven Ways ITIL Can Help You in an Economic Downturn
Investments in education, along with the right technology based on ITIL service management guidance, tend to pay for themselves many times over and contribute to organizational health. ITIL can help your IT organization not only justify and cut costs, but also better integrate with business objectives and improve both the quality and speed of service. Download the best practices paper.

Get ITIL V3 Certified Now
ITIL V3 focuses on IT service management using a lifecycle approach, taking a holistic view of services and eliminating siloed IT functions. Contact RightStar to learn how we can help your organization get the most out of ITIL.

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