RightStar Newsletter
January 2008   Friday, February 10, 2012
RightStar Systems


 
  Contact Information

RightStar Systems
100 East St., SE, Ste #202
Vienna, VA 22180
703.242.7200
www.rightstarsystems.com
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  In This Issue

Recipe for Service Management Simplicity

Evolve Your IT Management through Service Automation

Automatic Problem Resolution

Measuring the True Value of Your IT Investments

Boston Service Desk Express User Group

BMC UserWorld 2008 Lisbon

Take the Fast Path to ITIL V3 Expert Certification

CobiT Foundation class now scheduled March 11-13, 2008 in Houston, Texas

  Meeting Request

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Recipe for Service Management Simplicity
by Dick Stark, President, RightStar Systems

The largest casual dining company in the world found a cure for service management complexity in 2001: consolidation. It was then that the company purchased Service Desk Express (SDE) and began a long relationship with RightStar for consulting and implementation services.


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Evolve Your IT Management through Service Automation
Webinar: February 13, 2008, 2:00–3:00 PM EST

Service Automation: Responsive Lifecycle Configuration Management

To survive in today's challenging IT environment, IT service management must become more automated, integrated, and responsive to changing business needs. Take the next step in the evolution of IT infrastructure management with BMC Service Automation, and start ensuring compliance, service availability, and responsiveness while driving down risks and costs.

Click here to register for this webinar.


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Measuring the True Value of Your IT Investments
Podcast interview with Mary Nugent, vice president of software consulting at BMC Software, Inc.
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Automatic Problem Resolution
Podcast interview with Ran Gishri, director at BMC Software, Inc.
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Boston Service Desk Express User Group
February 28, 2008, 8:00 AM–Noon

RightStar Systems and BMC Software are hosting an event for Boston-area users of Service Desk Express on Thursday, February 28, 8:00 am–Noon. Join us to learn more about the current roadmap, see a demo of version 9.6, talk to RightStar and BMC representatives, and network with fellow users.

The meeting will be held at the Hilton Garden Inn, 420 Totten Pond Road, Waltham, MA.

Visit our website for more information and to register.


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BMC UserWorld 2008 Lisbon
The Best of BMC Comes Once Again to Europe, May 19-22.
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Take the Fast Path to ITIL V3 Expert Certification
As leaders in BSM and the launch of IT Infrastructure Library® (ITIL®) V3, we are excited to announce the ITIL® V3 Service Manager Bridging Course available to existing ITIL Service Managers.
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CobiT Foundation class now scheduled March 11-13, 2008 in Houston, Texas
CobiT Foundation class scheduled March 11-13 in Houston, Texas.
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