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News |
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Innaugural RightStar Newsletter
To provide our customers and partners with up-to-date information on company and industry news, trends, and events, RightStar Systems introduces our monthly newsletter.
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Industry Insight |
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Effective Service Level Management
Service Level Management (SLM) is one of the most important processes used to align IT and business objectives. With BMC Service Level Management Solution you can better manage the entire range of SLAs and keep IT service delivery and support closely aligned with business requirements. Read the full article.
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Building a Configuration Management Strategy into your Service Desk
When things go wrong, it’s the Service Desk that gets blamed. By implementing a Configuration Management Database, the Service Desk gains visibility into the many departments and application silos, and can resolve issues faster. Read how to make this happen in your organization.
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Executive Dashboards: Putting a Face on Business Service Management
New Thought Leadership White Paper Available
Dashboards that present IT-related information are especially important because they help bridge the communication gap between IT and business managers. In so doing, dashboards facilitate BSM. To learn about using dashboards to align your business with IT, access this new white paper by BMC Thought Leadership council members, Tom Bishop, CTO, BMC and Ash Arora, Chief Architect, BMC.
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Solutions Update |
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BMC® Configuration Management 7.1 Now Available
Announcing Support for Microsoft Vista
BMC is pleased to announce the release of BMC® Configuration Management (formerly Marimba) version 7.1, now available in English, French, German, Spanish, and Japanese. While improvements or updates have been made to nearly all modules within BMC Configuration Management, a number of key changes require specific mention. Be sure to access the full story for full details.
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