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2003 Research Management Survey
The Future of Online Research Recovery
Survey Facts and Highlights: The 2003 Research Management Survey was conducted between January 14th and January 31st. Invitations to participate were sent to over 300 research directors and law librarians. We also received numerous responses via The Virtual Chase, and a smaller number from website visitors.
Of the 111 participants:
87% feel that all forms of online research, including annual subcriptions, should be fairly allocated to clients.
5% feel that online research should be included in the billable hour.
97% will benefit from statistical information detailing who uses which services, how often and for how long:
70% feel that this information will inform future product purchases.
85% feel that usage information helps focus training where it's needed.
69% project cost savings being passed on the the client.
82% expect savings to contribute to the bottom line.
76% look at usage monitoring as due dilligence toward evaluating a cost recovery strategy.
Of the 53 who ventured to project cost savings:
28% feel their firms could reduce more than 30% of total subscription costs by auditing and managing usage
34% feel their firms could shave costs by 20-30%
26% project this savings as between 10 and 20% 9% expect savings to run between 5 and 10%
2% felt that the savings would be less than 5%
On the future of online research cost recovery:
68% feel it is somewhat- to very- likely their firm will re-evaluate its research management strategy this year.
33% made concrete suggestions on needed improvements, which are detailed in the full report available on the ResearchAgent website.
For more information, or to be kept abreast of future initiatives sponsored by ResearchAgent Corp:
Call: 866-732-0002
Write: info@researchagent.com
Visit: www.researchagent.com
[PRINTER FRIENDLY VERSION]
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