Dear “First name”;
Holding your breath is not a viable long-term strategy! Many people we talk to are operating in “uncharted” territory. Whether your business is in a high-growth mode… or you continue to feel your customers “pain” … several factors in today’s world are common:
- Business is getting tougher. Competitors may be consolidating – but maintaining (or developing) your competitive advantage is a must if you are going to prosper over the next decade.
- Less is more. Lean and mean staffing is forcing hard decisions and the need to streamline critical business processes in order to keep your costs in line. Simply eliminating headcount (or not adding people even if stretched) does not necessarily lower the costs of a business if the result is poor customer service, missed deadlines and crises management de jour.
- Focus on the target. Management must be aligned about the business objectives, priorities and action plans. All critical management and staff resources must be dedicated to doing “good enough” to make “raving fans” of your critical core competencies – off-load or eliminate anything which is an obstacle to this condition!
- Walk the talk. Continuous improvement must be “Top of Mind” in your management team or someone’s going to hand you “your lunch”. The only consistent way I have seen, in the past 25 years, business improve their bottom-line is by focusing on their clients and continually making little improvements to what they do. They learn to “fail-quickly” when attempting to change something, until they come up with a workable formula for “good enough”.
How well you are able to do these things will dictate how successfully your organization will be! Rainmakers is uniquely positioned to help your company fill in the gaps between where you are… and where you want to be!
Real Life Example of how Rainmakers adds Value….
Review the Jel Sert Case Study – Making Progress with Progress – Jel Sert Co. in the Information Technology topic section to learn how Rainmakers helped solve a common problem:
Client Problem
- Maintenance and enhancements to existing ERP systems are too costly and difficult to staff internally
- Lean & mean staffing poses problems when multiple skills sets are required to support ever-more complex technologies
- Outside consultants brought in on temporary staffing become very expensive and expertise exits at project completion.
Rainmakers Solution
- Evaluate Flex-Sourcing opportunities with client of local boutique firms who have the expertise needed and can deliver services in flexible client tailored format
o Develop regular support schedule at negotiated high value rate
o Maintain committed staff with back-up available when needed
o Eliminate the “employee syndrome” – Flex-Sourcing Partners must continually deliver on promises to maintain relationship
- Monitor client satisfaction with Rainmakers Account Manager regular customer calls to ensure expectations continue to be met on time and budget!
Flex-Sourcing arrangements can be successful in mid-market businesses in a wide variety of business areas. If you would like to investigate if/how Flex-Sourcing could be an advantage to your firm feel free to contact me.
Thank you for your time.
Jon C. Liberman
Rainmakers
847/251-3327
jon@rainmkrs.com
www.rainmakers.us
