“The thing I noticed about dealing with some companies on the internet was how hard it was to find anyone that gave a toss about me,” said James, determined to make a difference in his little corner of cyberspace.
“Adam was too wrapped up in developing BetTrader with the programmers to spend enough energy on dealing with our customers and potential customers,” he said, “ I changed all that because I love getting emails from people all over the world everyday.”
As James put it, “Too many internet companies are impersonal and out of touch, I hope that we never come across like that because without our customers I’d have to go and get a real job.”
Well said James! Why not test him out? Send James a dumb email and see what kind of reply you get? Go on; keep the little sod on his toes…
