IEQ Review
February 5, 2007 Mold / Dust successfully removed from Hospital OR   Volume 1 Issue 258  
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Sharper Image settles air purifier suit
by Michael Lledtke, www.businessweek.com

Sharper Image Corp. has agreed to discount its high-tech gadgets by more than $60 million and make several other concessions to settle a class-action lawsuit alleging the specialty retailer misled customers about the effectiveness of its air purifers.

Under the proposed settlement disclosed Friday in a regulatory filing, Sharper Image will offer $19 merchandise credits to each of the roughly 3.2 million consumers who have bought one of its "Ionic Breeze" purifiers since May 6, 1999.The credits can be applied toward the purchase of other Sharper Image-branded products for a year after they're issued.

The same group of consumers also will be able to buy a grill attachment designed for the Ionic Breeze for $7. Although Sharper Image didn't quantify how much customers could save under this offer, several different types of them were listed Friday for $39.95 on the company's Web site.

Besides offering those discounts, Sharper Image agreed to tone down its advertising claims about the power of the Ionic Breeze and pay up to $1.875 million in fees to the lawyers who filed the suit on behalf of Manual Figueroa in a Miami federal court.

Figueroa said he paid several hundred dollars for an Ionic Breeze to help remove dust, pollen and other nettlesome particles from the air, only to discover the device didn't work as advertised.

Sharper Image denied the allegations, citing scientific studies validating the Ionic Breeze's effectiveness. Nevertheless, management "has concluded that it is in the best interest of Sharper Image, its shareholders, and its customers to settle this class action," according to court papers.

The ultimate cost of the settlement will hinge on how many of the eligible customer redeem the merchandise vouchers, Sharper Image said in Securities and Exchange Commission documents.

The settlement still requires court approval. Friday's filing indicated a hearing on the settlement will be held by March 1.Because the vouchers require a purchase, the settlement could actually help Sharper Image spur more sales -- an elusive goal during the last two years.

After suffering its first loss in 15 years in 2005, Sharper Image's troubles deepened in 2006 as its sales plummeted by 21 percent during the first 11 months of the fiscal year.

The slide resulted in the September ouster of Richard Thalheimer, Sharper Image's founder and longtime chief executive. A new management team led by turnaround specialist Jerry Levin is trying to salvage the 194-store chain.
Sharper Image's slide began when sales of its once-popular Ionic Breeze started to crumble after Consumer Reports derided the products as ineffective. The negative review triggered a legal fight that Sharper Image ultimately lost.

http://www.businessweek.com/ap/financialnews/D8MOMOK03.htm

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