According to the Philadelphia-based law firm of Sheller Ludwig & Badey and the Ambler, the firm resolved a class action law suit against the Maytag Corporation, alleging odor, mold and mildew problems with Maytag Neptune Wasters. More than two million consumers are included in the class, and may receive repair reimbursements, replacement costs up to $500, and/or washing machine purchase certificates up to $1000.

According to documents filed in the Circuit Court for the State of Illinois, some consumers complained of their machine functioning improperly and clothing covered in mold, as a result of problems with the door latch, wax motor, motor control, and related circuit boards.

Under the settlement, those who purchased a Maytag Neptune Front-Load Washing Machine (any model, including stackables) any time between April 1, 1997 to August 9, 2004 are entitled to one or more of the following remedies:

a) Repair Reimbursements, defined as any reasonable out-of-pocket
costs related to repairs prior to August 9, 2004 for problems
mentioned in the suit.

b) Replacement Costs of up to $500, subject to depreciation, for each
Maytag customer who replaced their Maytag Neptune Washer prior to
August 9, 2004 as a result of the problems mentioned in the suit.

c) Washing Machine Purchase Certificates of up to $1000, if class
member suffer the problems mentioned in the suit, and Maytag can't
repair the condition. The value of the certificate is based on the
age of the machine. The certificates may be used for the purchase
of a new Neptune Washer. Maytag will also cover delivery of the
new machine and disposal of the old unit.
 

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