So Simple, Yet So Impactful....
How One Pilot at United Saved the Loss of a Top Customer
www.GerryLayo.com
by Gerry Layo
A handwritten note on the back of a business card delivered at the right time in the right way to the right customer meant more to United Airlines than they may ever know. What are you doing to make sure your best customers aren't "looking?"
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Social Media--It's Probably Just a Fad...Right?
Some staggering statistics and corresponding thoughts about Social Media.
by Gerry Layo
I'm getting LinkedIn to my Twitter post which is connected to MySpace in the FaceBook of life. It's all pretty perPLAXOing as I try to stream my YouTube search through my iPhone and share the entire experience with NAYMZ in the JIGSAW puzzle that is today's economy.
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Stop Quoting Price and Start Proposing Value
Are you and your process driving people to price shop?
by Les Lent
There was a lively conversation last week with a client in Chicago. During our session the VP of Sales for this particular company made the following comment; “I don’t know why we even send quotes. Ours quotes make us look like everybody else. Remember back in the day we used to send proposals”?
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You Don't Have to Train......
You can always cold-call some more
www.GerryLayo.com
It's been an interesting, challenging year for many companies in their sales efforts. As we head into the 4th quarter, it appears that the end to the challenges are not clearly in sight. We need to send a stronger team of well-trained salespeople into the field. Gerry Layo and Sales Coach International can help you do that in a variety of ways.
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