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March 2016
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TIPS: How to find an auto body repair shop

It is often hard to avoid body damage to your car. You could have someone ‘ding’ you door in a parking lot at King’s Soopers another door is opened and hits your car. Rust is always a burden for your car’s paint job and worse of all your car is always at risk of being damaged in a car accident.  When your car’s body is ‘dinged’, ‘impaired’ or ‘dented’, you want to have it repaired as quickly as possible as that will reduce rust or worse, parts falling off your car when driving.  However, experts and Perkins Motors warn consumers not to bring your battered vehicle to the first auto body repair shop you find.  It is always in your best interest to take the time to search for a reputable auto collision repair shop that can guarantee quality repairs.

Here are Perkins Motors; we have a dedicated team with decades of body repair experience. They can always be reached by going to our website or by calling: (855) 832-3022, Monday – Saturday. However, if you find yourself newly-moved to an unfamiliar town, on vacation where you may be in an accident or wanting to compare our service to a competitor, we want you to have these simple tips to consider before simply bringing your car to the first body shop you see on the side of the road. These tips should empower you to make the best decision for you, your budget and most of all your car AKA the device that enables you to go exactly where you need to go – at all times of the day, the week and year.

1. When your car’s body is damaged – and you are unsure where to go - get estimates from a few body repair shops
You should choose a body shop that provides a complete written estimate, follows a structured repair process for every vehicle and features trained, certified repair experts –Like we have at Perkins Motors. Look for a body shop that uses the highest-quality parts and products to restore your vehicle, who will keep you informed throughout the repair process, provides excellent customer service, delivers your vehicle on time, and conducts a thorough inspection of all repairs before putting you back on the road. When looking for a body shop, check certifications, reputation and ask questions, such as how long will the repair take?

2. Learn more about the body shop, their team and their work
Reviewing a company’s reputation among its past and current customers has never been easier with online review sites. Seek out customer feedback and check out the company's history of online reviews. Insurance companies will often provide lists of preferred body work providers. It’s also a good idea to check with neighbors, friends or family about their experiences, if any, with local auto collision repair shops. One place we certainly recommend is The Better Business Bureau of Southern Colorado.

3. Don’t play a guessing game instead play 20 questions
You may be able to save yourself the time and frustration of finding hidden costs or a hidden catch after the work is completed by asking the right as many questions as possible before the work on your vehicle begins. ALWAYS be sure to ensure the repair workers been trained, certified or recognized by the vehicle manufacturer. This should be an easy item for the repair shop to provide.  For example, does the auto collision repair shop install salvaged, used or aftermarket parts to save money? What kind of warranty comes with their work? Do they provide free rental vehicles or have rental cars on their lot? How secure is the shop and the lot? Getting the answers to these questions can help prevent unwelcome surprises. They will also help you begin to trust the body shop with your car i.e. one of the most important investments one can make besides a home.

4. Check industry credentials, if they don’t have them – they shouldn’t have you – as a customer
Always check an auto body repair shop’s credentials before giving it your business & your CAR. Many states have their own auto body industry associations and examples of national associations include the Independent Auto Body Association (IABA) and the Society of Collision Repair Specialists (SCRS). Ideally, the auto body shop’s technicians will carry ASE certification from the National Institute of Automotive Service Excellence. Other industry recognized certifications include those from I-CAR, the Inter-Industry Conference on Auto Collision Repair.

The bottom line is, if your car has body damage – it is always the wise person who knows their options, asks questions and takes the time to find the right body shop for their needs. At Perkins Motors we have decades of experience helping our neighbors in Colorado Springs when their car’s needs dings, dents and major damage fixed and we look fwd to continuing this service to our neighbors in need. Good luck out there and safe driving!

 


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