Did you know there are more than 250 Postal Customer Councils (PCCs) across the nation representing the companies that are part of the mailing industry?  Sponsored by the United States Postal Service (USPS), PCC members keep abreast of the latest postal developments through meetings, vendor events, educational sessions, mailer clinics, and seminars.  They work closely with local post offices to make mail service more efficient, timely, relevant, and profitable.  The USPS views the PCC program as an important avenue for improving customer service, customer satisfaction, and corporate profitability.
 
The mission of the PCC program is to:

• Promote local cooperation and support and to foster a close working relationship between the United States Postal Service and all businesses that use the mail to communicate and interact with their customers
  
• Share information and facilitate the exchange of ideas about new and existing USPS products, programs, services, and procedures that affect every business that uses the mail
  
• Help PCC members and their organizations grow and develop professionally through focused educational programs
• Promote cooperation and support between PCC members and others who are dedicated to quality and efficiency in the mailing industry 

If your business uses the mail as communication and fulfillment media with your customers, you will benefit from the PCC’s regular networking forums.  You’ll be able to maintain a close working relationship with your postmaster and other postal managers.  You’ll find opportunities to meet other mailers, mailing experts, vendors from the mailing and fulfillment industry, and managers from the Postal Service to discuss issues that affect a single business or the entire mailing industry.
 
Belonging to a PCC means:

• Networking – hear how to put others’ best practices to use for you; share knowledge at critical mailing times
  
• Information – help your business to be more productive
  
• Communication – interact with mailers, vendors, and USPS personnel; discuss and resolve local mailing issues; find out how the Postal Service can meet your needs
  
• Education – exchange ideas with other members who have developed many revenue-generating and cost-savings ideas; learn how the USPS can help your business become more profitable
  

Interested in finding out more?  PCC membership is worth the effort.  Call the Central Florida PCC hotline at (407) 263-8591. 
 
The Postmaster of Orlando would love to see you at our next event -- a vendor show at the Orlando Science Center on Wednesday, September 18!