Business and Disaster Recovery CareOn-site appliance backup; off-site, hosted disaster recovery replication; and server virtualization to enable server crash recovery within minutes. Features include:
Reduce downtime with specialized backup and recovery appliance
Backups are holistic - system and data
Onsite and offsite backups
Accelerated disaster recovery process
Supports single server and full site loss recovery
Reduce captive dependency on manufacturer warranty
Why should you be concerned with preventative care? Timely insight into systems environments and the ability to proactively resolve issues is critical to uninterrupted business.
The technology universe is a dynamically changing environment. Security breaches are becoming more and more common with technology becoming ever more complicated.
Dozens of updates come out every month for Microsoft Windows products alone. Some patches arent always perfect when they are released as they may have flaws or create other incompatibilities that do more harm than good. Patch management whitelisting service works to ensure only tested and proven fixes make it to your machines.
Servers can generate hundreds event logs daily. This is a daunting task to tackle on a regular basis for even a single server. Our Network Operations Center (NOC) receives critical events and classifies and prioritizes alerts. The goal is to catch problems before they become evident to and impact end users.
Remote Assistance is becoming ever more critical. Given dispersed geographical locations, traffic patterns, and rising fuel costs, remote assistance tools are not just a luxury anymore. Help Desk staff and consultants may be able to address a problem in minutes rather than hours if able to assist someone from another location.
More info The upshot of all this is three-fold: updating for workstations/laptops is automatic and monitored (Defend IT Workstation) to ensure maximum protection, the management and monitoring of the servers (Defend IT Server) greatly improves chances of catching failing equipment BEFORE it fails completely - thereby reducing 'system-down' emergencies, and the backup/disaster recovery portion (Defend IT Data) allows a return to operations within a couple of hours versus a couple of days upon server failure. Even with the destruction of your entire office, servers, and on-site backup device, a replacement can be sent overnight from the remote site to have you up-and-running at an alternate location within a day or two!
See the following demos to help visualize and understand the products and services that MaC is offering (MaC is named 'the Partner' or 'MSP' in the demos.). See the NAS Flash Demo (
http://www.zenithinfotech.com/060408_NAS_r5.swf) for an overview of why NAS, and the BDR Demo (
http://www.zenithinfotech.com/Videos/WMV%20BDR%20demo%2072008.wmv) for a demo of how backups and recovery will work.
Cheers and Jeers Take The true value of the
Defend IT Services is most easily seen by comparing the cost of
Defend IT Services against the price of your business being down (sunk costs, lost revenues, and intangibles) for even a day or two. Once these calculations are made, the only question is:
How can you afford to not have it? 
24x7 Monitoring
Custom Alerting
Instant Remote Assistance
Asset and Performance Reporting
Anti-virus for operating systems and Mail Servers
Microsoft Security Patch Whitelist and Deployment Service
Custom Alerting
Instant Remote Assistance
Asset and Performance Reporting
Anti-Virus Support for Major Vendors and AVG Anti-Virus Bundled for Free
