MarketCapture Newsletter
Covering strategic and tactical marketing issues faced by software and other high-tech executives
issue 13   April 2003  

Dear Colleague,

It’s hard for me to believe, but the MarketCapture Newsletter has reached its first anniversary.  During this year, it has become a vehicle of ongoing communication with a growing circle of people who share an interest in software marketing.  On many occasions, the communication has turned into a conversation and spurred creative thinking, hopefully on both ends of the dialogue.  Our current issue is a reflection of some of these conversations with our readers. 
 
As we reach this first anniversary milestone, we ask for some more feedback and input from you, the readers.  Please take a moment to complete our short Reader Survey.
 
The first article of this issue, Find the Royal Pain, is contributed by our reader Joe Barkai, following an e-mail exchange triggered by the January article The Fallacy of Qualified Leads.  In the article, we spoke about the need to find a real problem and target decision makers.  Joe expands on these points and adds examples and insight from his extensive interactions with large enterprises. 
 
Speaking of targeting decision makers, the next article is brought by Rob Leavitt, who recently discussed the concept of Marketing to VITO (Very Important Top Officials) with none other than Anthony Parinello, the author of Selling to VITO.  I am sure you will find it enlightening!
 
More on the issue of qualified leads from a sales perspective in the next article - How to Move Up The Sales Lead Value Ladder.  This article was originally published in SoftwareCEO.com, a site with a wealth of resources for every software executive.  Accessing archived articles normally requires membership, but you can access this article courtesy of SoftwareCEO to MarketCapture Newsletter readers.
 
One article you will NOT find here is “The Silver Bullet to all Your Sales and Marketing Issues”.  Successful sales and marketing require many coordinated efforts in multiple areas coming together.  In our February issue, we wrote about the need for sales and marketing coordination.  But who actually owns this task?  Read what Chris Selland thinks about it in the last article of this issue - Who Owns the Space Between Sales and Marketing?
 
To make things even more complicated, marketing and sales success is also a moving target – some of the things that made you successful launching the company could hurt you when you try to grow beyond the early adopter customer base.  The role of management is to understand these dynamics, put together a coherent strategy, and manage its execution across the organization.  Easily said, tough to get done.
 
In the coming issues, we will continue to examine and explore what it takes to make it work in the ever-demanding enterprise software environment.  We hope you find it valuable and continue to help us make it so with your input and contribution. 
 
Until then,
 
Eran Livneh
 


   
Find the Royal Pain
Joe Barkai, Diagnostic Strategies

How do you coalesce enterprise decision makers to support your solution? Finding out what motivates them is the key, and it’s not always trivial, as Joe Barkai shows in this article. If you broadly characterize CFOs as conservative number crunchers that tend to downplay the benefits of technology, or if you think that CIOs are visionaries who embrace innovation at any cost, you may be up for a surprise.

Read on >>


 
Marketing to VITO
Rob Leavitt, ITSMA

Technology marketers suffer from the same symptoms their brethren sales folks do – targeting mid-level product evaluators - claims sales guru Anthony Parinello, author of Selling to VITO. How do you identify and reach the real decision makers?

Read on >>


 
How to Move Up the Sales Lead Value Ladder
Dave Stein, The Stein Advantage


Happy to find an unexpected RFP in your mailbox? Some leads are temptations disguised as opportunities, says Dave Stein. While you may get lucky from time to time, you have to be willing to put the work to get the inside track.

Read the complete article>>


 
Who Owns the Space Between Sales and Marketing?
Chris Selland, Reservoir Partners

What happens (and what doesn't) on the long, strange trip that most leads take? According to Chris Selland, the most problematic aspect of lead management is the transition from marketing to sales. This is where the process is most prone to break down.

Read what you can do about it>>


 
 

Helping Software Companies

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More about MarketCapture >>

 
IN THIS ISSUE
Find the Royal Pain
Marketing to VITO
How to Move Up the Sales Lead Value Ladder
Who Owns the Space Between Sales and Marketing?
 
IT’S OUR BIRTHDAY –
GIVE US YOUR FEEDBACK!

As we reach our first anniversary milestone, we ask for some more feedback and input from you, the readers.

Please take a moment to complete our very short reader survey. Thank you for your support throughout the first year. We look forward to continue the dialogue into the future.

Take the Survey


 
 
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