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The LewerMark Express

Thursday, October 1, 2009 VOLUME 1 ISSUE 9  
Lewer Enhances Student Insurance Plan with 'MyNurse 24/7' Help Line
Lewer 'Raises the Bar' on Service
'Make Your Mark' Scholarship Contest Renewed for 2009/2010
Do You Know Where Your Health Insurance Card Is?
Lewer Team Co-Chairing NAFSA Sponsorship Committee
Rick Thomas Assumes Position of Vice President, Business Development and Marketing for LewerMark
My Week in Southern Sudan
Briefly...
Mailbag
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RECENT ISSUES
New Account Manager Joins LewerMark in Seattle
September 15, 2009
Vol. 1 Issue 8
MyNurse 24/7 Help Line Alert
August 14, 2009
Vol. 1 Issue 7
LewerMark 060109
June 1, 2009
Vol. 1 Issue 5
NAFSA Alert  
May 21, 2009
Vol. 1 Issue 6
Alert - Mexico
March 9, 2009
Vol. 1 Issue 3
LewerMark 020109
February 1, 2009
Vol. 1 Issue 2
LewerMark 100108
October 1, 2008
Vol. 1 Issue 1
CONTACT INFORMATION

LewerMark
800-821-7710
www.lewermark.com

Jeff Crawford, LewerMark Director
Ext. 148
jcrawford@lewer.com

Patti Dennell, Claims Manager
Ext. 116
pdennell@lewer.com

Anne Dondlinger, Account Manager
Ext. 106
adondlinger@lewer.com

Andrew Fuller, Account Manager
Ext. 133
afuller@lewer.com

Lynnette Hoover, Enrollments Coordinator
Ext. 107
lhoover@lewer.com

Christine Manning, Customer Service Representative
Ext. 140
cmanning@lewer.com

Rodney Vallejo, Director, Client Services
Ext. 123
rvallejo@lewer.com


 
Lewer Enhances Student Insurance Plan with 'MyNurse 24/7' Help Line
 
Effective August 1, 2009, The Lewer Agency added 24/7 nurse support to its LewerMark menu of programs and services. The new service provides LewerMark students with around-the-clock access to a “live” nurse who is trained to answer their health questions.
 

[FULL STORY]
 
Lewer 'Raises the Bar' on Service
Local LewerMark Representatives Hired in Two U.S. Regions

The Lewer Agency has implemented a customer service strategy that puts more focus on "feet-on-the-street" services for LewerMark clients in five states - Washington, Oregon, Arizona, New Mexico, and Nevada. Leading the way in this initiative for the company are Monica Olson, new LewerMark account manager based in Seattle, and Joy Parren, based in Phoenix. Monica joined Lewer on September 1, 2009. Joy began her relationship with Lewer on June 1, 2009.

[FULL STORY]
 
'Make Your Mark' Scholarship Contest Renewed for 2009/2010
 
The Lewer Agency, Inc. announced that it has renewed its “Make Your Mark” Scholarship Contest for the 2009/2010 school year - it's fifth consecutive year! The popular program rewards international and study abroad students sponsored by a LewerMark school.

[FULL STORY]
 
Do You Know Where Your Health Insurance Card Is?
by Lori Kaylor, Vice President Communications at The Lewer Agency

After dragging my shot-shy kids to doctors’ offices for a number of years, I was surprised when the nurse practitioner asked me, for the very first time, to produce identification during an appointment I had scheduled for my eight year old daughter, Catie. “You want to see ID,” I asked, indicating my surprise. “Yes, we are seeing an increase in people stealing health insurance cards,” she told me. “Sign of the times.”

[FULL STORY]
 
Lewer Team Co-Chairing NAFSA Sponsorship Committee
 
LewerMark team members Jeff Crawford and Rick Thomas have agreed to co-chair NAFSA’s sponsorship committee which is tasked with raising funds to pay for the plenary speaker appearing at the National NAFSA Conference in Kansas City in May 2010. Jeff and Rick will be working with Ravi Kallur, PhD, MPA, administrative director at Children’s Mercy Hospital in Kansas City.
 
 
LewerMark team members Andrew Fuller, Anne Dondlinger, Mike Lewer, and Jeff Crawford at the NAFSA Global Workforce Roundtable meeting. The team is shown with Ravi Kallur, PhD, MPA, who is the administrative director of the Children's Mercy Hospital Graduate Medical Education Program. Prior to working for Children's Mercy Hospital, Ravi was the International Director at UMKC in Kansas City.

[FULL STORY]
 
Rick Thomas Assumes Position of Vice President, Business Development and Marketing for LewerMark
 
The Lewer Agency is pleased to announce the promotion of Rick Thomas to the position of Vice President, Business Development and Marketing, effective September 1, 2009. Prior to joining The Lewer Agency as Director of Marketing in March 2009, Rick served the company as a marketing consultant, since 2004, and as a member of the Lewer Life Insurance Company board of directors since June 2008.
 
 
Rick Thomas

[FULL STORY]
 
My Week in Southern Sudan
Lewer Manager Describes Her Experience After Recent Mission Trip to Africa
by Kathy Houston, HR Manager at The Lewer Agency

“Galetet! Galetet!” The children point and run toward us as we pass by on the red dirt roads. "Galetet!” (White man) they yell. They have seen whites before, but not so many at one time. There are 27 in our mission group that have come to the south central area of Southern Sudan called Kajo Keji (kah-jo kee-jee). We have come to share a message of hope and love by trusting in God, and we are well-received.
 
 
Lewer manager, Kathy Houston, in Sudan, with Margaret, a translator, and Margaret's 18-month old daughter, Bren

[FULL STORY]
 
Briefly...
 
Welcome New Client Schools!: The Lewer Agency is proud to announce the following additions to its growing list of educational institution endorsements: Allen County Community College, Arroyo Pacific High School, Avila University, Missouri Southern State University, Madison Area Technical College, and My American School.

[FULL STORY]
 
Mailbag
 
'Thank you for your kind request to send us the needed supplies for the coming school year to keep our students and their host families aware of how to use their medical insurance. I am Kathy Nyone, the Host Family Coordinator for the International Student Program at Portland Christian Schools. I want to say thank you to you and your company for the excellent coverage and most of all good customer service that you have provided for our school for the last six years.

[FULL STORY]
 
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