It wasn't that long ago when the LewerMark team in the home office consisted of just a few, select individuals. In recent years, the team continues to expand at a steady pace, now employing more individuals than any other department in the company.

The Lewer Agency recently expanded its customer service team, again, after hiring three more customer service representatives and a new account manager. As the company's student insurance programs continue to be utilized on a growing number of campuses across the country, the expansion of the LewerMark customer support team in the home office ensures the continuation of the prompt and personalized service The Lewer Agency's clients have come to expect and value from the LewerMark team.

In October, Melissa Evans assumed the position of LewerMark account manager and assistant to LewerMark director, Jeff Crawford. Melissa began her Lewer career as a receptionist this summer and was quickly promoted to a customer service position in July, where her professional skills would better serve Lewer clients. Upon being hired, Melissa commented that job growth potential was her number one reason for working at Lewer. "I was working at an eye doctor's office," she said. "I felt like Lewer was a well-established company and that I could possibly advance in the near future. I am very much looking forward to working with Jeff Crawford and the LewerMark team."

“This job is different from any job that I have ever had because of the friendly atmosphere," she said. "I know I have only been here for a very short period of time, but I can already tell that this company employs really good people. I like to be busy, and I really like my new job. I have many more responsibilities now."

The second addition on the LewerMark team is Abby Smith, a new claims auditor on staff, as of July 14, 2008.

Abby began her Lewer career in 2005, and worked as a customer sevice representative in The Lewer Agency's Group department before her transfer to the LewerMark department, where she is now enjoying serving LewerMark clients as a claims auditor. "I was working for a large, impersonal company, and I wanted to work for a smaller, family-owned company that actually cares about employees," she said. "I am also excited about working with some of The Lewer Agency's larger schools."

Abby was born in California, Missouri and currently lives in Lee's Summit, Missouri. She has two children, Miranda, age 13, and Grant, age 7. She attended Central Missouri State University, now University of Central Missouri, in Warrensburg, Missouri. "I know it's not called CMSU anymore," she says, "but it's still CMSU to me!"

The third new LewerMark team member is Christine Manning, who transferred from The Lewer Agency's Marketing Services Unit in July to accept a customer service position. She joined Lewer in April with more than 12 years experience as a successful account executive and general agent for Globe Life Insurance Company.

Christine was born in Dillon, South Carolina and resided in Burbank, California for 22 years, where she studied at Woodbury University. She also attended the Business Computer Training Institute in Tacoma, Washington and is licensed by the states of Kansas and Missouri to sell Life and Health Insurance. Her interests include cooking and sales.

Rounding out the recent ramp-up of the customer service team at LewerMark is the addition of Andrew Fuller as customer service representative and enrollments coordinator, effective June 1. His primary role is to be the "go-to" person for clients with questions about online enrollment or the new Home Page functions on the LewerMark website.

Andrew came to Lewer after an internship with Lockton Insurance Company in Kansas City. His career path includes employment at the Mercy Hospital Occupational Health Clinic in Manhattan, Kansas where he was involved in marketing the clinic to area businesses. Andrew also worked as a sports camp senior counselor at the Jewish Community Center in Overland Park, Kansas and he spent a short time working at Sprint headquarters in Overland Park, where he assisted in the development of a commercial during the Sprint Nextel merger.

Andrew is a recent graduate of Kansas State University in Manhattan, Kansas where he majored in business marketing. His interests include working as a volunteer at Research Medical Center and keeping-up with the Kansas State University Club’s baseball team. He was born and lives in Kansas City, Missouri and enjoys his membership in the Kansas State Marketing Club, golf, basketball, music, and playing the saxophone.

“I am very pleased with our recent additions to the LewerMark team,” reported Jeff Crawford. “We are well-positioned to continue providing a level of service to our clients that is second-to-none as we continue to grow our LewerMark business across the country.”

Melissa Evans, LewerMark Account Manager



Abby Smith, LewerMark Claims Auditor



Christine Manning, LewerMark Customer Service Representative



Andrew Fuller, LewerMark Customer Service Representative and Enrollment Coordinator