February 2018
Kayser Ford Lincoln in Madison, Wisconsin
News From The Top
Kayser Ford Lincoln Wins 2018 DealerRater Lincoln Dealer of the Year Award

Kayser Ford Lincoln has been awarded a 2018 DealerRater Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews written on DealerRater.com.

"Car buyers have spoken and have identified Kayser Ford Lincoln as the best Lincoln dealer to do business with in WI," said DealerRater General Manager Jamie Oldershaw. "The quality and number of reviews for Kayser Ford Lincoln speak volumes of the top-notch experiences they provide to customers."

The DealerRater Dealer of the Year Awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Kayser Ford Lincoln on its customer service, quality of work, friendliness, pricing and overall experience. Kayser Ford Lincoln has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2017 calendar year. "Today's car shoppers pay attention to reviews and a dealership's online reputation, which makes the significance of the DealerRater Dealer of the Year Awards crucial to dealers looking to thrive in today's business environment," added Oldershaw.

DealerRater has a reachable audience reach of more than 32 million consumers each month.

Top Sales Performers
January 2018

1. Jake Waters, Pulaski- 33

2. Joel Duensing, Madison - 31

3. Ryan Kutz, Sauk City - 26

4. Bob Kapla, Pulaski - 24

T5. Ben Ott & John Swelle, Pulaski - 20

6. Tim Dexter, Pulaski - 19

7. Chad Krah, Pulaski - 18

8. Alfred Hall Jr, Madison - 17

9. Dan Kwilinski, Pulaski - 16

T10. Charlie Wilson, Sauk and Glen Bornick, Watertown - 15

Congratulations, Gary Lahmers
January's Longest Drive Winner
Gary Lahmers in our Used Car Dept. was awarded his first Long Drive Award this year. Gary assisted a Kayser Customer from San Francisco, California 2,088 miles away, ranking as one of the Longest Drives of the past year! Congratulations, Gary!
Thank you, Dennis Balczewski

Recently a couple was in getting their oil changed at Quick Lane® and decided to browse used Jeeps while they waited.

Dennis Balczewski in Used Sales met them on the lot and guided them to the perfect Jeep, this is what they had to say after they left:

"Kayser is hands down the best dealership in the Madison area, their customer service is fantastic! We had the pleasure of working with Dennis in the used car area, his top priority was getting us in to a vehicle we wanted not one that he wanted to sell. We had it narrowed down to two Jeeps and he listened to our likes and dislikes of each option and helped us talk through which one would be best suited for us. It was refreshing to be acknowledged and listened to without the typical pushy sales techniques. The used car building felt like a new car dealership, and the finishes are top notch! Kayser is obviously focused on the client experience and making sure customers leave happy in great vehicles. We will continue to purchase our Jeeps from Kayser and always come back to work with Dennis!" Bridget and Sean H. Madison, WI

Sauk City Hits 500 Reviews!
Congratulations to Kayser Chrysler Center Sauk City for reaching 500 reviews on Google! It might surprise some to hear that Kayser Sauk is Google's #1 rated dealer in Southern Wisconsin. They do a great job with their guests and it's certainly paid off, great work everyone in Sauk City on this major milestone!
DealerRater.com Review of the Month
Alfred Hall Jr. is the BEST! By far, the best, most professional and courteous salesperson I've ever had the pleasure to work with. He makes car buying a fun, enjoyable, and hassle free experience! I was in the market for a new vehicle, and focused on a Lincoln MKX. I had a specific color and set of options I wanted. I contacted almost a dozen dealers across Wisconsin, and spoke at length with salespeople from at least half of those dealers. After gathering pricing, understanding and researching the dealership, and getting an overall feel for the professionalism of the salespeople, I selected Kayser. They gave me the best deal, and delivered on everything they promised. There are a lot of good dealers out there, and of course some bad ones. But Kayser is by far the best I've ever dealt with. I realize there is a team of employees making things happen at Kayser, but our main point of contact was the whole reason we went with Kayser. Alfred Hall made everything perfect. This was our first ever Lincoln purchase. Lincoln is a great brand, and they make a great vehicle. But so do a lot of other companies. But Alfred made the difference in WHERE we bought our Lincoln. He was great every step of the way. I'm looking forward to seeing Alfred and the team when I bring our Lincoln in for its first checkup. I don't know when we'll purchase another vehicle, but I can assure you that we will be back to Kayser.
Snap21.com Review of the Month
Kayser Chrysler Center of Watertown
"Eric Lord and Steve Slayton were top notch! Excellent guys to work with through out the car buying process." - Rickey T, Milwaukee, WI
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Kayser Ford Lincoln in Madison, Wisconsin
2303 West Beltline Highway | Madison, WI 53713
(608) 271-6000 | Visit Our Website
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