We would like to take this opportunity to remind you of the procedure for making payments on travel bookings.

When making a payment to a supplier, whether a deposit or a final, it is very important to inform the agency, via the cruise or tour booking form, that the payment has been made. Many times we will receive faxes and calls from the suppliers in regards to payments on bookings. If we have not received those forms from you, we have no idea who the booking belongs to and cannot assist you if there is a problem. This becomes an even greater problem if we receive documents and cannot get them to you or the client.

Again, a form should be sent in upon deposit and then again upon final payment. When sending in the booking form when making a final payment please mark the form "Revised" so we will know that you have sent in a previous form.

Please remember that when paying for a travel booking by cash or check, the payment must be processed through the agency. Payments should never be sent directly to the supplier.

Please review this information in your Operations Manual and call us if you have any questions on these procedures.