Jack Welch knows something about globalization. In business, “globalization” refers, in part, to maximizing the free movement of people, capital, and services. During his tenure at General Electric, Welch observed that, “globalization has changed us into a company that searches the world, not just to sell or to source, but to find intellectual capital - the world's best talents and greatest ideas.” Nowadays perhaps none of the challenges faced by Chief Information Officers (CIOs) is more daunting than how best to align Information Technology (IT) with the primary value-creating business process of a corporation.

Information risk management and security executives are challenged daily to manage processes that will keep their enterprise’s information assets and business processes safe, in spite of...

We’ve all been told the “wow” starts now, and that Windows Vista, Office 2007, and Exchange 2007 are going to revolutionize the way we work, bringing us untold cost savings, as well as moments of pure joy and elation. But what is the reality for enterprises? Exactly what is the ‘wow’ for a big company running XP or Windows 2000, with multiple generations of hardware and numerous custom applications? Since Windows Vista was launched in January I’ve heard it called many things, from an Apple Operating System (OS) clone to XP service pack 3. The reality is there’s a lot about Windows Vista to get an enterprise excited - you just have to know what you’re doing and where to look.

Welcome to the first edition of the Workspace Wire newsletter. We have combined our subscribers from Client Connection, Security Wire, and other newsletters to give you a more cohesive and informative experience. Allow me to give you a brief overview of what Workspace Wire is all about…

Getronics enables organizations to raise their performance by increasing the productivity and effectiveness of their people through their workspace. Every issue of Workspace Wire brings you news and thought leadership that is intended to stimulate ideas about untapped potential and opportunities to innovate your workspace. We hope you enjoy it and find it to be a valuable resource.

I would like to express our profound gratitude to all of you who participated in the interview process for Gartner Group’s Magic Quadrant for Help Desk Outsourcing, North America, 2006; and Magic Quadrant for Desktop Outsourcing Services, North America, 2006. Getronics was again positioned in the Leaders quadrant of both reports. This achievement would not be possible without clients who are willing to share their time and experiences with analysts, press, and prospective clients. Partnering isn’t a two-way street - it’s a multi-lane expressway, and the more we share with one another, the more we all gain.