The Workspace Wire

July 2008 Volume 3 Issue 3  

In This Issue
An Interview with Romolo Pallini, Getronics Global VP, Infrastructure
How Top Information Security Officers Stay Sharp
IT’s Triple Threat Advantage
A Laptop is Like a Box of Chocolates
Stepping Up Your Strategy with ITIL v3: Part II
Getronics Events
Getronics and Microsoft are co-hosting a premier event in Boston to help IT executives better understand the best practices of Desktop Optimization.

Discover how the latest operating systems and virtualization work with management technologies for high returns and increased business agility.

Together with analysts, we'll explain how you can decrease IT labor costs by as much as $300 per seat, per year.

Click here to register to attend our upcoming event on July 28, 2008.

 
Industry Events

ISACA International Conference
July 27 - 30

itSMF USA Fusion 08
Sept 7 - 10

Click here for more information

 
Talk to us!
Has this edition of the Workspace Wire been of value to you?

We're interested in hearing your feedback on this newsletter and how we can make it even more useful for you. Please send your comments to 
Reader's Response.

We'd love to hear from you!

 
Subscribe

If you wish to subscribe to this newsletter, please enter your e-mail address and click Add. To change your e-mail delivery preference to text uncheck the HTML box.

Email Address:

Add
Send As HTML

 If you are having difficulty, click here to subscribe.

An Interview with Romolo Pallini, Getronics Global VP, Infrastructure
Amy Drouet, Editor

Instituting effective communications can be a challenge, especially for large, global organizations. As Voice over Internet Protocol (VoIP), the use of data networks to transmit voice communications, has become mainstream there has been greater demand for full integration of all communication channels, from telephone to voicemail, e-mail, instant messaging, text messaging, and so on. This trend is called unified communications and it is a new frontier in technology — a frontier that Getronics has been exploring since 1999. For this month’s edition of Workspace Wire we turned to Romolo Pallini, Getronics’ version of Lewis and Clark in the unified communications frontier, to get his perspective on this emerging technology trend and how Getronics has set about conquering it.


[FULL STORY]
 
How Top Information Security Officers Stay Sharp
Nicholas Brigman, Marketing Director

Your company is a leader in its market. You’ve spent years developing information security practices and policies. Being proactive, you have avoided millions of dollars in losses for your organization by keeping business systems online and available. You are at the pinnacle of your career. So, how does a passionate, experienced, and committed information security professional stay sharp and connected in a world fraught with dynamic changes in cultures, politics, health issues, and technologies?


[FULL STORY]
 
IT’s Triple Threat Advantage
Rose Sparks, Managing Editor

In Hollywood during the ‘40s, the triple threat advantage was being able to sing, dance and act — a clear advantage when you consider that Fred Astaire is named the fifth Greatest Male Star of All Time by the American Film Institute. In sports, having speed, power and agility provide a triple threat advantage as demonstrated by Michael Phelps who earned six gold medals in the 2004 Summer Olympics. In IT operations, you can gain a triple threat advantage (cost, agility, quality) for managing the workspaces in your organization.


[FULL STORY]
 
A Laptop is Like a Box of Chocolates
David East, Security Consultant

You never know what you’re gonna get.

Laptops aren’t just devices that allow people to work remotely and more productively. They are also security risks. Most of us who use laptops as our network connectivity device store client related information on the hard drive and many of us also store personal information on them — which means that our laptops can provide the bad guys with a means of accessing our systems and potentially sensitive information.


[FULL STORY]
 
Stepping Up Your Strategy with ITIL v3: Part II
Nigel Arbery, Practice Lead, IT Service Management

In the last edition of Workspace Wire we began to tackle the topic of the new Service Strategy book in the recently released version three of the Information Technology Infrastructure Library (ITIL). We posed a number of questions in that article designed to determine whether your IT organization is properly aligned with the business goals of the organization. To revisit Part I of the article, click here.


[FULL STORY]
 
Hot Topics and
Cool News

Summer is well underway and hopefully the same is true for at least some of your 2008 IT initiatives. In this issue of The Workspace Wire, we’ll share our thoughts on a few more “hot” IT topics you may want to consider, and some “cool” news on the horizon for Getronics North America.

People at all levels within organizations want to unify the many forms of communication resources upon which they rely. Read the interview with our Global Vice President of Network and Security Infrastructure to learn how we have accomplished this within our company. Open the articles on the still-hot topic of security to explore the challenges of the CSO and learn what you can do to better protect data that you access from your laptop.

Find out how you can gain the triple threat advantage for your operations through a strategic blend of outsourcing services. Finally, building on information from our last issue, read the second part of “Stepping Up to Strategy with ITIL v3.”

In addition to serving our clients and making progress on our own IT projects, we are also busy with two cool pieces of news. First, KPN and Getronics recently announced their intention to enter into a strategic partnership with CompuCom Systems Inc. This relationship is a further implementation of the strategy shared by Getronics on February 5, 2008, to expand and strengthen its global delivery capabilities in major world markets. And second, at the Microsoft Worldwide Partner Conference in Houston last week, Getronics was awarded 2008 Advanced Infrastructure, Windows Desktop Partner of the Year for our work in helping clients successfully deploy new and enhanced technology infrastructures.

Enjoy the summer and visit our website at www.getronics.us for more information.

Regards,
Marilyn Nelson
Getronics
Vice President
North America Marketing & Communications


 
The Workspace Wire Archives
The Workspace Wire - April 2008
Vol. 3 Issue 2
The Workspace Wire - January 2008
Vol. 3 Issue 1
The Workspace Wire - November 2007
Vol. 2 Issue 4
The Workspace Wire - September 2007
Vol. 2 Issue 3
The Workspace Wire - July 2007
Vol. 2 Issue 2
The Workspace Wire - April 2007
Vol. 2 Issue 1
Legal Notices
Published by Getronics
© 2008 Getronics. All rights reserved.
For further information, please contact Getronics Sales and Marketing at 1.800.824.6350 or e-mail info.us@getronics.com
Getronics North America 100 Ames Pond Drive, Suite 202 Tewksbury, MA 01876
www.getronics.com/us
Legal notices
TELL A FRIEND
Powered by IMN