As you work to meet the goals outlined in NCLB, we know your valuable time has grown even more so. And we want to make sure you get the most out of your Follett Software solutions. So we've created our new FollettCare Support web pages, featuring easy, convenient help, 24/7. FollettCare features extensive technical resources, plus new searchable support pages that enable you to: Find answers to frequently asked questions Access your product key numbers Browse technical support documents Learn about training opportunities and schedules To see all that's available at FollettCare, log on to www.fsc.follett.com and click on the Support link. Here's a quick glimpse of what you can expect to find: Software and subscription updates: Download software and online subscription service updates My Follett Products: View your site-specific product key numbers and expiration dates Follett Networking: Access to follett-talk, user groups and newsletters Knowledgebase: Frequently Asked Questions (FAQs), searchable support, manuals and user's guides Support Services: Implementation services, training, support certification and data evaluation A number of features available on FollettCare are available to customers with current support agreements only. To renew your support agreement, call Customer Service at 800-323-3397 (815-344-8700 outside the US & Canada).