Because of language and cultural differences, limited English proficient (LEP) individuals are often delayed or denied the equal access to and participation in services, policies, programs and opportunities.
 
Colleges and institutions are recognizing the need to rectify language deficiencies in order to open instructional programs to all students as well as to inform LEP students and families of school policies, procedures, programs, and notices.
 
Language Line Services has highly skilled interpreters available in more than 140 languages including: Arabic,Cambodian, Cantonese, French, German, Haitian Creole, Italian, Japanese, Korean, Mandarin, Polish, Portuguese, Russian, Spanish, Vietnamese, Somali, Farsi, Tagalog, H'mong, Serbian, Bosnian, and Croatian. These languages represent the most highly requested languages and over 95 percent of customer demand.
 
Language Line Services provides a clear, fast connection to sophisticated, automated call-handling technology. Within seconds, a professional interpreter is available to assist and provide confidential interpretation, 24 hours a day, 7 days a week. Language Line also provides document translation services.
 
New Language Line^® Phone:
 
The phone’s dual handset design creates a confidential three-way interpreted call between an English-speaking and non-English-speaking person.  Traditional over-the-phone interpretation has required the English and non-English speaker to pass a handset back and forth or use a speaker phone to interact with an interpreter. While speakerphones are still suitable for many interpreted calls, the new phone saves time—and consequently money—by increasing efficiency and effectiveness of calls that require confidentiality and/or occur in noisy environments. 
 
The Language Line^® Phone provides:

• Hygiene.  Both parties have a personal handset, safeguarding against contagions that can be spread through passing a single handset.
• Security.  Without having to use a speakerphone, sensitive personal, medical or financial information is shared confidentially.
• Simplicity.  The user’s access number is already programmed into the phone, so interpreters can be accessed with only the touch of a button.  No special user training is needed.
• Speed.  Without having to pass a phone back and forth, efficiency of the call improves, saving time for all involved parties. 

 
How To Order Language Line Services:
 
For more information or to obtain collegebuys.org discounted pricing for over-the-phone interpretation, or to purchase a Language Line^®  Phone for your institution, contact Ed Cavazos toll-free at 877-735-9775 or e-mail him at ECavazos@languageline.com. Mention that you are a collegebuys.org member. For general information about Language Line Services, log onto www.LanguageLine.com.