Perkins Motors has been awarded a 2016 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the car dealer review site for consumers, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as all U.S. used-car and Canadian (new and used) car dealerships that receive at least 25 annual reviews and maintain an average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2015 calendar year.
By receiving a Consumer Satisfaction Award, Perkins Motors is among the contenders for DealerRater’s 2016 Dealer of the Year Award, which recognizes the top performing dealers across the U.S. and Canada.
We’d like to congratulate Perkins Motors and all of our Consumer Satisfaction Award winners,” said DealerRater CEO Gary Tucker. “DealerRater is where car shoppers learn from their peers which dealers provide stellar customer service and a remarkable in-showroom experience. These reviews even allow consumers to learn if there are specific employees who are going above and beyond to ensure their satisfaction with the shopping or purchase process, so they can find someone they want to give future business to. Now they can quickly identify that Perkins Motors is one of the best in Colorado Springs.”
Perkins Motors has achieved consistently high marks on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Perkins Motors’ dealer page will find a “2016 Consumer Satisfaction Award winner” badge on their profile to instantly recognize it as a high quality dealership.
“Perkins Motors strives for excellent customer service. We stand by our mission statement which is to ‘’To create raving fans of every customer by providing an exceptional experience in an honest and uncompromising manner’. We pride ourselves on working with our customers in all automotive needs.”