Since 1999 the service facility for Bill Kidd's Toyota has been located at 107 Industry Lane, three blocks south of the dealership. Since then, our seperate location has allowed for a more pleasant experience for our loyal clientele and room to grow and accomodate a larger customer base.
After 6 months of planning and careful consideration of years worth of client feedback, we broke ground in December of 2011. With the help of local contractor Obrecht Phoenix, the finishing touches were placed after 4 months of dust and debris.
The first thing you'll notice is just how open everything feels. Long gone are the small cubicles that were used by the service advisors. The new floorplan means no more confusion as to where to go. Just drive through the garage doors and make your way to our open lobby to meet with your service team representative.
Through client surveys, we learned that what's most important to one customer may not be the case for the next. This is why we have two very different customer lounge areas. The main lounge is fully furnished with all new lounge chairs. Perfect for reading a magazine or enjoying our HD television.
For those who prefer peace and quiet and the ability to get some work done, we offer a seperate quiet workstation with no TV noise. Complimentary wireless internet is available in both areas.
If you've got the kids with you, they're going to enjoy our brand-new children's play area. Those in the waiting area are going to enjoy the soundproof glass as well. The kids will have a blast and everyone will appreciate that they can be seen and not heard.
Here at Bill Kidd's, we are committed to exceeding our customer's expectations each and every time they visit. Whether it's with our newly-renovated service and parts facility or top-notch selection of quality new and used vehicles at our sales facility, we want you to feel like you're part of the family when you do business with us. Thank you for allowing us to serve, and we look forward to being your dealer of choice for years and generations to come.