Article from Skyward Educator Newsletter ()
August 25, 2011
Skyward Quality Assurance gets Smarter with SmartBear

In today’s school district technology environment, the use of multiple internet browsers is common and should not be severely limited by a software provider’s preference. By implementing SmartBear Software, Skyward has reduced the time needed for testing enhancements across multiple browsers that improves the quality of product updates while reducing testing time.

SmartBear Software is a testing application that allows application tasks to be recorded and then processed against multiple browsers to ensure product compatibility. Skyward has recently purchased and implemented the following automated testing products from SmartBear Software:

TestComplete enables the quality assurance team to automate test cases and scenarios. Tests can easily be replicated and run against different browsers, product versions, and connection speeds. Tests can be scheduled to run unattended 24/7. This provides our quality assurance team with more time to evaluate test results, build new test cases and manually test scenarios that are not as easily automated.

LoadComplete allows quality assurance to simulate end user traffic and evaluate the impact on system performance. Our unlimited virtual user license enables us to simulate 2 to 2,000+ users on the system at one time performing a variety of tasks at staggered intervals.

SmartBear’s reporting options allow quality assurance to quickly see and communicate testing results with the development team. This in turn greatly improves correction turn-around time.

Skyward’s quality assurance team began implementing SmartBear with the October 2011 release. As processes are recorded for testing, SmartBear maintains an historical record for future use. As new updates are reviewed, SmartBear can perform all the quality checks previously recorded as well as record processes for product revisions. This process will compound upon itself with every new release resulting in quality assurance testing getting stronger and more thorough every time.

For Skyward customers, the implementation of SmartBear provides added assurance that new product updates are thoroughly tested allowing districts to capitalize on new functionality sooner with greater confidence of reliability.

Says Jon Oliver, Executive Vice President of Operations at Skyward “The implementation of SmartBear Software was driven by customer feedback and our commitment to live up to our mission statement: ‘To provide the most comprehensive, innovative, easy-to-implement and cost-effective administrative software available anywhere.’”


Published by Skyward, Inc.
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