Article from InfoCater Tablet PC Update ()
February 13, 2003
Value Added Services from InfoCater
http://www.infocater.com/var.shtml

InfoCater

The Tablet  VAR and Systems Integrator

  

 

InfoCater is a Tablet VAR and Systems Integrator that specializes in Tablet PC's, webpads and other types of tablet computers.  We have provided tablet solutions for hundreds of customers in a variety of vertical markets.  We understand the interplay between people, process and technology and will help you find situation-appropriate tablets.

We provide:

> hardware selection expertise
> software application evaluation, specification, implementation and delivery
> extensive hands-on experience with all forms of touch screen tablet computers.

We work with you the way you prefer. 

We will listen to your needs, recommend the appropriate tablet, accessories and software, and be available to assist you as desired to make your project a success! Our services include product selection, consulting, training, implementation and custom development. 

We represent leading manufacturers and sell tablets, software and accessories, including 802.11 and Bluetooth wireless products, bar code scanners and portable printers.

InfoCater has performed services for customers using a variety of platforms in many vertical markets over the last 20 years. We understand how people, process and technology interrelate and take a strategic approach to maximize return on investment.  Our consultants offer “out of the box thinking” and will work with your team from the initial brainstorming session thru implementation. We facilitate change. We have relationships with an extensive network of specialists that become part of your team on an as-needed basis. We offer independent and objective advice on how to best use information technology to solve business problems.

InfoCater - the Tablet Computer VAR and Systems Integrator

To better understand why our customers select InfoCater as their Tablet Computer VAR and Systems Integrator for their tablet computer projects it is important to understand the variety of value-added services we offer to ensure the success of your tablet project.   Our knowledge of the tricks and pitfalls of implementing a tablet computer application can save you time and money.  The combination of our in-depth knowledge of tablet computer hardware, operating systems, software applications and systems integration maximizes the probability for success when implementing a tablet computer project.

We work with hundreds of companies to create mobile solutions that use tablet pc's, pen tablets and webpads.  We specialize in several markets and applications, including healthcare, manufacturing, education, inspection, and field sales and service.

Manufacturers

We are an authorized reseller of tablets and related accessories from all major manufacturers, including: 

Value-Added Services and Systems Integration Capabilities

We create a complete solution to fit your specific needs.  This can involve a wide range of value-added services and activities including one or more of the following:

  • Loading software from a "gold master" onto every tablet

  • Writing application-specific documentation for users

  • Creating a customized training video

  • Conducting a train-the-trainer class for enterprise support personnel

  • Working with a case vendor to develop a customized case

  • Developing mobile carts for in-building healthcare and manufacturing applications

  • Developing specialized utility software programs to meet enterprise needs

  • Integrating LAN and/or WAN wireless  communications hardware

  • Solving difficult hardware and software integration problems

  • Assisting in the selection of portable barcode scanners, printers and other peripherals

  • Providing 24x7 telephone help desk support for the enterprise's end users

  • Managing hardware support logistics for the enterprise

  • Maintaining a hardware loaner pool for rapid turnaround system replacement

  • Enabling asset management by loading each user's identification data on onto the tablets

  • Leading the planning effort for the rollout

  • Coordinating schedule information with software and peripheral suppliers

  • Physically integrating the entire solution

  • Deployment of "kits" to field personnel 

  • Surveying users after rollout to determine what they like and don't like

InfoCater "caters” to your information needs. Please contact us to discuss your tablet needs.


Published by InfoCater, the Tablet Experts
Copyright © 2009 InfoCater, Inc.. All rights reserved.
Copyright 2007 InfoCater, Inc. Tel: 800-762-1107 Web: www.infocater.com Email: sales@infocater.com
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