Article from The Sugarcrest Report ()
January 25, 2003
Survey Says Most Firms Don't Formally Manage Expertise

In our last issue, we asked if your firms had expertise management systems or skills databases. More than 80 percent of respondents said that they did not. Of those that did, 93 percent worked for firms with more than 250 lawyers. As competition intensifies and the pace of mergers continues, large firms will find it increasingly difficult to compete for new business and successfully cross-service existing accounts without formal expertise management systems that help them quickly identify who knows what.

Published by Sugarcrest Development Group, Inc.
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