| Company Image? |
| Are you confident your retail store personnel present a professional image when answering the phone? |
|
No
|
50.0 % |
|
Sometimes
|
37.5 % |
|
Yes
|
12.5 % |
|
|
| Are your sales people able to capture customer contact information on the phone? |
|
Yes
|
42.9 % |
|
No
|
28.6 % |
|
Too difficult to manage
|
28.6 % |
|
|
|
|
|
|